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Review by Estefania M.1 year ago
Watch out for their various unethical ways to keep extorting money out of you!
I recently moved to California and wanted to get my prescriptions in place becase I have a Generalized Anxiety Disorder and insomnia I need medication for.
I found this place because of the ¨great" reviews which I can only asume are fake or paid for.
They keep you waiting for at least one and a half hours to see the the doctor for 5 minutes. Even though my insurance fully covered the visit, they overcharged me a copay of $50, which later I found is way above anything any other medical providers charge in the state of Nevada (in California my copays were never more than $30).
Once I saw the doctor, he seemed to be rushing to get me out. I was very specific in why I visited, I needed my medication. The doctor said they needed to get my records in order to prescribe. I thought that would be an easy process. Almost two months after my visit, I still have no medication.
Even though I didn't ask for it, they decided to run blood tests (which later I found they overcharged the insurance for, way more than what it would cost in California or anywhere else in the States). About two weeks after my visit they reached to discuss my test results. I had always gotten a written report from my doctors and no further follow up if it wasn't needed. So I assumed this would be quick phone call. They however decided to charge me ANOTHER $50 copay!!! As if it would've been a real doctors visit. The phone call lasted about 5 minutes as there wasn't really anything to be discussed, everything in my tests was fine and under normal values. How incredibly unethical is this?!
And now in order to get my prescription they want me to go into the office AGAIN. They have my previous records, the hundreds of dollars paid for by me and my insurance, every single piece of information they need, but still insist on another useless office visit. In Corona Virus times, to ask someone to go into a doctors office for no real reason, to pay again for something that was already paid for, can only mean they are crooks.
I seriously can't find one positive thing to say about this place. The office assistants are also very blunt and rude at times.
BEWARE. Go literally anywhere else but here.
Sourced from Yelp
Las Vegas Family Medicine is rated 5.0 based on
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Las Vegas Family Medicine is a family medicine practice located in the Lone Mountain neighborhood of Las Vegas, which offers comprehensive services to patients of all ages. Under the leadership of Rulon Owen, DO, the practice…
7660 W Cheyenne