I too purchased an ebook but never received it. The payment was taken, but no response from Lak Book Library via email or phone. I just filed a complaint with the BBB.
Review by Michael5 months ago
I ordered the National Geographic book about all animals on the planet in December and haven't received it yet? They won't respond to emails questioning where it is. I'm frustrated.
I'm filing a complaint with the Better Business Bureau.
Review by Tanios Ringborg7 months ago
Ordered an ebook and they confirmed the order but, there was no way to download it. I emailed customer service and no response. Then checked my bank account to see if it was deducted but, it wasn't. I received an email 2 weeks later saying it was confirmed again. Checked my bank account and it was deducted but, once again there was no way to download it. They took my money and ran.
Review by Juanzmi Kelshaw8 months ago
I bought an Ebook from their website and I got a confirmation number but that was it. It is best to keep your money and spend it on other websites even if it is a little bit more expensive.
Review by RiverSongMandy9 months ago
I purchased... nothing apparently. i bought an eBook through them and there was no download option, nor did their order confirmation contain any instructions or have the eBook attached. Basically paid for them to say "we took your money" as a confirmation. Tried emailing, but no responses yet. i would avoid this site if I were you
Review by Catsparkey Miakeli10 months ago
Scam! Do not trust lakbooklibrary.com
Whatever you email them or call them, they do not respond. You won’t get what you buy and they got no customer service. Save your money and use other known websites
Review by Ngairetta1 year ago
They will not respond. I bought a book that was needed for a college course. It said pdf download it to took 2 emails with no reply and 1 week before the book could be downloaded. It was not in pdf but ebook. I was unable to do d any reader to open it. 3 more emails and 2 calls with no answer. Now stuck with it and had to buy from a different site.
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