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Review by sondra j.4 years ago
Don't order anything from these folks. I made the mistake of ordering 30 yards of metallic ribbon. Who sends out an order of ribbon in two pieces. Yup, that's what they did. What's worse when I called they didn't think there was a problem with it! The order came wrapped around a piece of dirty cardboard with the yardage scribbled across the top. The other part came in the same disarray. They said they would issue a refund less a 25% re-stocking fee. Say what! Re-stocking...it came to me from a barn. They were rude, un-accommodating and clue-less about how to ship out an order professionally. Never order anything from Lace Heaven...you've been warned.
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