Very poor service. They took the money from my gran and fled soon after! M McDonald & Sons Tree and Gardening Ltd Registered premises: 1/1, 34 Enoch Square, Glasgow, G1 4DF Freephone: 0800 061 4087 Office: 0141 374 0031 Mobile: 07387 696328 I often read bad reviews online and I am admittedly very sceptical of the content matter of the aforesaid reviews. I often think with online reviews: "what you read isn’t always what you get". However, in this instance I think it is certainly justified to leave such a review having dealt with the personnel of this 'small business' for want of a better word. I am aware, having been stung before, that there are unfortunately businesses out there looking to deceive the unsuspecting online consumer (or bring down the competition) with a barrage of fictitious feedback from phantom customers- and this is most certainly one of those situations. I do not want to leave any stars as that is certainly misleading; but 1 star is what they will get in this instance. Having arranged work in the garden for my Grandmother on Monday 11th June, a list of work was stated and agreed upon for a contractual rate. On Tuesday morning, two gents came to her property to conduct the work which was previously discussed and pre -arranged, however, soon after taking the £340 from her, both guys took off without acknowledgement. The soil at the front had been lightly turned, but without appropriate Cultivating on the soil, the surface was just disrupted. There are still weeds in situ (numerous > 30). The rockery stones have been left covered in soil which has resulted in my grandmother or 84 trying to sweep the rockery. The so-called gardeners have also left chocolate wrapper litter on the rockery. The aforementioned is just an example of the poor workmanship having trusted that the gents would execute a good job to the standard not only expected, but also discussed prior. The other work: fixing tiles on the doorstep, cleaning the monoblock/ removal of moss, and hoovering of the artificial grass was not done. Having phoned the company on several occasions, the gent became argumentative, abusive, and rude. He loosely used terms that he didn't want the work, and that we contacted him; certainly a ridiculous statement. Very Poor communication thereafter and a lot of abuse. These guys are absolute Cowboy workmen. I do not want any other elderly taken advantage of. PLEASE BE AWARE!! PLEASE DO NOT USE!
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