Their product is inferior. Items not delivered when promised. Lied about delivery date. Made me pay shipping to return items that arrived late. Can't beat Amazon for timely delivery and hassle free shipping for same product if you want to continue to purchase.
Review by Milgirl3 years ago
bought a 2K dollar air jetted tub that the jets stopped working after 2 uses.
the Kohler toilet the seal started leaking after about 8 months.
waited on hold for ages w the company who did offer trouble shooting but i ended up having to pay a plumber to fix the problems.
Review by Dlamini3 years ago
Just a quick note to thank one of your employees, Lora K074146. She was very helpful and was an asset to your company. We had a broken toilet seat and Lora went out of her way to help us locate a discontinued color. Please let her know that we sang her praises.
Your satisfied customers, Al Jannotta and family from Fairfield ct.
Case number 17849772 or 17849z72
Review by Ibiyeye Hajsownik4 years ago
Originally installed a Kohler Clear Coat shower enclosure in my last apartment. Bought a house and the upper and lower rails are now too short. I checked out the Kohler website and could not find the rails. I called the Customer Service Department and in 2 minutes had the rails ordered and paid for. Quick, neat service with no hassel. Intelligent service reps. Waiting for the parts now to install in my house.
Kohler Co. is rated 3.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about kohler.com.