I placed an order for a bunch of books. Unfortunately, two were out of stock. They notified me via email immediately and were responsive to questions asking for the ISBN and such. They also took the out of stock books off their website immediately before emailing me.
Review by Tract3 years ago
I had a problem with my order and the customer service was prompt, easy to work with and extremely helpful. Their shipping was very fast, too. However, because of the customer service experience alone (they treated me like a person instead of a number), Judaica Place is now my preferred online shopping destination. Keep up the good work.
Review by Misic6 years ago
This is a good Judaica store I would let my friends in on it.
Review by Dylandildil6 years ago
There were 2 items on the package I ordered without allowing me to choose. Of course I assumed I'd receive both so was amazed I'd paid that much for so little.
Review by StoryOwl6 years ago
Quick delivery, product (book) was new as stated. No hassles or problems with this purchase.
Review by Tebs Cole6 years ago
After getting my Tikkun, I was so excited when it showed up no more than a few days after it had been processed! I opened it up to find the binding bent and a bit torn, which couldn't have happened in shipping because it was shipped in a hefty box. Needless to say, after contacting Judaica Place explaining my problem and dissatisfaction, I never got a reply! Not a single word of apology or an effort to exchange the bent book. I have to say, I'd rather receive good quality than speedy service. I'm pretty disappointed :(
Review by Jeffin7 years ago
The customer service was excellent, the seforim I ordered were delivered quickly, and the entire process was very enjoyable. Highly recommended!
Review by Mommin7 years ago
Bought a few products here and emailed them hoping they would expedite the process and they came through beautifully! Thanks for the great service... products as advertised and I'm enjoying them!
Review by Balloonz7 years ago
My order was on time, and of great quality. I have continued to make orders through this company becuase I can trust that they will have my order shipped to me accurately, and intact. Furthermore, all of my questions were answered in a timely fashion. This is a very professional company to do business with.
Review by Ricki7 years ago
Our area in staten island was hit pretty hard by hurricane sandy. I had ordered the larger ones earlier and these were amazing when the power went out. We had no power for 2 days, but we were lucky since some friends and relatives had no power for weeks. This order came so fast...that I was able to give them out to whoever needed some light at night. Thank you for your prompt service. I will be ordering again.
Review by Trishalla Derrow7 years ago
Great price, fast delivery on missing schottenstein bavlis
Review by Ssemwogerere7 years ago
it was a great perches.
Review by Letssupply Littlehale7 years ago
I'm not jewish, but I was looking for carved candles for my gf and stumbled upon judaica place. I ordered a beautiful havdallah candle, and it arrived pretty quick. No complaints, and everything went smooth.
Review by Ess7 years ago
Judaica Place, whether online or at their store on Avenue M in Brooklyn, is staffed by friendly, sympathetic people who bend over backwards to provide the goods & services you desire, always with efficiency & a smile.
Review by Everdean Peev7 years ago
Their artscroll gemara prices were excellent and included free shipping - got the shipment very quickly
Review by Licd7 years ago
We bought some books for Rosh Hashana, but they could be better made, more beautiful. The delivery was great.
Review by Pradnesh7 years ago
They have great prices and efficient service. I was very pleased.
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