The work tops were great, and professionally fitted.
My only gripe is the 3- 4 week wait for the fitting, this delayed the kitchen at the end when you really have had enough of not having a kitchen, I think this needs to be addressed by Wren Kitchens.
Review by SurferDude1 month ago
Excellent quartz work top and upstands to complete a well finished kitchen. It takes a few weeks between the measure and fit but it's well worth the wait.
Review by Cxo Maradini1 month ago
Great service from start to finish; would highly recommend
Review by SkyP1 month ago
Excellent service and communication
Review by Aerdna1 month ago
The majority of the work, from template fitting to installation, was okay. We were asked for more money after the template fitting via email which was not discussed at the fitting. Wren eventually covered the cost of this, although this caused a delay of 3 more weeks for the worktops to be fitted. However, the worktops are incredible and fitted expertly!
Review by Juru1 month ago
I am very sorry to say that my experience has not been good, having not been advised that the price may increase, after the so called mm perfect laser survey, the price went up by £240.00. On the big day, to my amazement the mm perfect fit, was anything but, a large amount of caulking was used in various places, and at £6,500.00 this is not what we wanted. Since then Rotherams have totally ignored us, and want nothing more to do with us, on this basis I would recommend anyone to look elsewhere.
Review by Mavia1 month ago
Fab service, great communications, email and text. Worktops are a gorgeous addition to our new kitchen.
Review by Tuxedomask1 month ago
Really great service from start to finish and a quick installation without any issues.
Review by Aranekgh Mendrowski1 month ago
Excellent company. Quick, reliable and first class service. We could not be happier with the end product.
Professional from start to finish. Communication via text message, phone and email was also absolutely first rate.
Review by Siona1 month ago
What a wonderful experience from start to finish. The surveyor was so helpful, and the fitters had it all in place in no time and were so polite. The quartz is lovely and I am so pleased with the finished result, would not hesitate to recommend this firm.
Review by LaurenandLesa1 month ago
Took their time between templating and fitting, much longer than I was led to believe. Not good on the telephone when I was making enquiries but they are here now and look great.
Review by Noenna2 months ago
Positive all round. We had good communication but did have a week delay after measurements before i recieved the documentation to sign off. Our builder was not allowed to do it on our behalf which we felt was strange. Very pleased with the installation and final product.
Review by Talisaa2 months ago
Ordered a Quartz worktop as part of a new kitchen installment via Wren, took a few weeks to come to fruition but this was explained as a possibility up front so came as no surprise.
The templateer was friendly and answered questions that my fitter had satisfactorily.
Dropped one star just because the fitters left a short scuff on the wall where they must have positioned the worktop and slid it along to butt up against an adjoining wall. Not an especially difficult thing for me to fix - but gave me extra work nonetheless.
Final result though was a very nice bit of icing on our kitchen's cake!
Review by RichardDutton2 months ago
Nightmare since the start, initial fitting was postponed by the company , this was about 5 weeks ago, since then they have been twice and on both occasions the granite was cut to the wrong size,I'm still waiting without a kitchen and hopefully on the 3rd attempt it will all be correct.I don't get any updates from them and anytime I need to call it's at least 20 minutes before the call is answered.Avoid this company at all costs
Review by Touchelle Katakam2 months ago
Destroyed our experience of a new kitchen, called two hours before they were due to fit our worktops to cancel. Then completely inflexible when booking a second day, I had used up my holidays taking a day off to be in. Currently using trays as a worktops hob staying out, cant keep having it connected and disconnected. All I want is a workable kitchen.j
Review by Tjcjacob Nowat2 months ago
I have ordered a beautiful quartz worktop from j Rotherham through Wren and feel really despondent as we have to wait almost a month for the fitting (3 weeks and five days) it’s really taken the wow factor from treating ourselves to this expensive new kitchen. We won’t have a hob unit or kitchen sink for five weeks and can’t decorate until the quartz is fitted . No one from Wren explained this to us when we ordered or I would have went elsewhere for the quartz.
Review by Shayelyn2 months ago
Very professional, the worktop joints are perfect and not very visible atall! Just what I wanted. Thank you very much to the team at J.Rotherham.
Review by Emski2 months ago
Very happy with the service received. Loving the end result, the worktops makes the kitchen that little bit more special.
Review by JamesDunford2 months ago
Terrible experience from start to finish,
Templater was extremely difficult and rude to deal with and messed up our order.
Was told it was a ten day lead time and ended up waiting nearly four weeks,
Customer service was dreadful.
Fitters - one was lovely the other one had very little respect and had a full on row with some on the phone while fitting my worktops.
Review by Petrilla2 months ago
Beautiful worktop, perfectly cut. Friendly and knowledgable installers.
Review by Highspeedinternet2 months ago
Fabulous worktops supplied by J Rotherham to finish off our Wren Kitchen. Seems they have a great Partnership !
Unfortunately, one fault is the 2 week wait between the survey and delivery/fitting and then a short delay for the kitchen fitter returning, however all parts of project were professionally undertaken.
We now love the worktops and new kitchen !
Review by Jonez2 months ago
I was very pleased with all my dealings with J.Rotherham. I was kept up to date at each stage with the surveyor and fitters arriving at the times and dates agreed. The surveyor and fitters were very professional and good mannered and completed their work promptly before running through the work carried out with me. The worktops now look suburb and I am extremely pleased with final look of the job.
Review by Mthomas2 months ago
Appalling service. Template wrong, one failed installation, three cancelled installations. Numerous promises to call me back ‘by the end if the day’ broken. Awaiting confirmation of a fifth installation date. The worst customer service I have ever encountered. Won’t refund my money, won’t consider compensation until ‘installation is complete’, which, in itself is a disgrace. They may as well have said ‘tough luck, we hold all the cards’. Never ever use this company
Review by Yanella2 months ago
Great end result. For two work surfaces and an island. From measurement, cutting the worktops for sockets, sinks and taps and the end fitting. Looks great.
Review by Blomma Chooma2 months ago
Professional service worktops look great and was fitted well