I ordered boots as a Xmas gift. I received, as someone else said, a confirmation email. Received nothing for weeks. I tried to find contact info on their website - wasn't easy, no way to call them.
Never heard back. The shoes finally arrived 6 weeks after ordering. They didn't fit and weren't as cool as they looked. Emailed again to find out how to return them. It took a while but, they responded, and here's where the scam comes in - you can return them but you have to pay the return shipping to China and you will get a less than 50% return on what you paid. And...it will take up to six months...due to the "slow boat to China". So, you could be out more $$ than what you paid to begin with. I'm looking for a friend who can wear them.
Review by Renio Mulcahey1 year ago
I ordered 2 pairs of boots and got a confirmation email. Charged my credit card. Said they'd let me know when shipped. That was Oct 28th. Never heard from then again. No reply to any of my 4 inquires. Total scam.
Review by MarkUK1 year ago
I ordered 1 pair of black sandals, paid for them on my debt. Received a confirmation email and nothing else. Apparently other customers had the same problem.What can you do to stop this fraud and get us our money back?
Review by Vinnyguitar Derrow1 year ago
I ordered a sweater and a pair of boots from Jellynova. After 3 weeks, I sent an email because I had not received a notification of shipment yet, Received canned email response "shipment is being processed". 3 days later received an email that the sweater was out of stock; they will process refund. 10 more days go by - no boots, no refund. I emailed again telling them to cancel and refund entire order - received same canned response.
Review by Brahman1 year ago
I ordered 3 pairs of fashionable boots to one. My card was charged right away and no boots were ever sent. Only a “confirmation” email to f purchase and that I would be sent a status update once my order was processed.
We I emailed a week later they replied they were still processing it.
It’s been 3 weeks and still no boots and now they won’t redpond to my emails. No other contact info to be found anywhere either. Email was a generic letter which was another red flag to me.
Jellynova is rated 1.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about jellynova.com.