If there was a "never again", this was definitely it. Highly anticipated place, so we decided to make reservations for Sunday night. 6 of us, two kids.
We had reservations for 6:00 pm. Arrived just ahead of time and were given a pager. WIth zero remorse, person at front announced that there will be 15 minutes wait. 15 minutes pass - no response, no one comes out, seems as no one cares.
We were seated at 6:37and table was set for 4. Person seating us was somewhat surprised that we were party of 6.
A person with a suit came by and said they were slammed and such and offered a round of drinks. Great, let's have a nice evening then.
Oh, well, not this time.
We finally got a waiter and ordered by 6:56.
Yes, after standing in front of restaurant for 35 minutes waiting to be seated you begin to take notice of time.
Chips and salsa came in few minutes. By 7:20 we began to ask if appetizers will be coming soon. Got appetizers in by 7:33.
Ceviche trio was so spicy, only two of us were able to eat it. Finally got kids a quesadilla by 7:40.
Next round of chips and salsa delivered only chips. Maybe we did not deserve salsa, not sure.
Food came finally at 7:52. My wife and daughter were sharing a steak, ordered 16 oz ribeye. What arrived was 8 ounce filet. Server delivering food to the table was different from the one that took order. Took few minutes to get the original server back to us. He attempted to argue that we ordered the steak that was brought. Seriously?
So one main had to be taken back. Got replacement at 8:23.
I know the industry and this was no 16 ounce ribeye. My 12 old ate most of it, my wife did not want to order anymore, clearly this was going south.
Few of us had to eat while two had to wait.
Quality of food is just OK. Scallops cooked well, but too salty. And 4 scallops for $38.00 better be awesome. They were fair to poor.
Tacos were mediocre as well. C'mon, you can get stellar ones at Plancha for fraction of price.
Anyhow, we were done by 8:48 with pretty much sad experience all around. And when the bill came - we got charged for the drinks that were promised on the house. Waiter went back to talk to manager and they took off two appetizers, but left drinks on.
$442.00 without tip.
No one even mentioned regret over waiting, wrong orders - zero. And we cannot understand why we never got replenished salsa, just dry chips.
People in booth next to us had a manager come by and apologize for wait, they complained to their waiter before us.
We were done, kids needed to get home, we did not want to prolong being there any further.
This was a clear situation where one should leave ZERO tip, but ladies wanted to avoid scandal, so we quickly paid and got out of there.
We went home and I made my wife a nice roasted turkey sandwich, as she was hungry after dinner.
Surely this was a first and last time for us. In a city full of amazing Mexican restaurants, this one needs to just disappear.
As I mentioned, you can get incredible tasting Mexican cuisine at Poquito Mas, Plancha, Tacos per favor - the list is long.
To be treated like this and be still hungry after dinner for 4 adults and 2 little kids at $500.00 - just makes no sense.
Don't even bother, unless you want to wait, be ignored, served poor food in small portions and be charged through the nose in non apologetic manner. And again - $500.00 for Mexican and you need a turkey sandwich after.....??
Pass and don't bother.
Javier's is rated 1.0 based on
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East Coast Highway 7832