I love this website! I ordered my Xbox One chrome modded controller last Tuesday and it was on my front porch by Friday. I haven't been able to put it down since and it is crazy what this thing does! The rapid fire is insane, better than any I've used before and it has some crazy features. Big shout out to the lady who walked me through the features on the phone and hooked me up with the free shipping. You have earned a repeat customer and my buddy put in his order this morning. We will be gaming together and be an unstoppable force. THANKS INTENSAFIRESTORE!
Review by Juvenalia Poese4 years ago
Just a great company and product that I have been using for years now. If you want a quality product delivered quickly and great customer service and tech support than I recommend these guys. I have got my own spin-off business from these guys and the products are top-notch. A+
Review by Matyaczkó Derrow4 years ago
Just wanted to write a quick review cause I don't usually do this stuff. This place is amazing and has the best controllers at the best prices. Pretty good tech support too cause they know their stuff. Free shipping takes less than 1 week which is fine considering it's free. I recommend this place on the Internet.
Review by Bewaayo Akiva4 years ago
After reading all the positive reviews online, I decided to purchase 2 modded controllers, and I paid for rush service. Their website said rush orders will ship out within 24 hours. Well 2-3 days went by, and I heard nothing from them. Normally when an item ships, you will receive a shipping notification. So, I emailed them.....No response....Emailed again, and again, and again.....Still no response. I thought, maybe they are just busy and can't reply to these messages, I will just give them a call, and leave a message. This is when it got really shady... 1-888-779-1377 that is listed on their Facebook account is no longer in service. Weird, I thought... So I called the number listed on their website 905-721-8492 many times. It just rings and rings with no answering machine. What kind of reputable business doesn't have a reliable way to communicate with their customers?
I have been an online seller since January, and I am certain if I performed the way this company does, I would be out of business. Something is very weird about this company, and I didn't feel right about them. I contacted my credit card company and disputed the charge. I will never do business with these guys again.
Review by SJHenderson Yengich4 years ago
I have been a long-time customer of intensafirestore for all my modded controllers for ps3, xbox 360 and now xbox one and ps4. Their controllers are the best on the market as I have tried their competitors and their's are the best no questions asked. Their support team know their stuff inside and out and always give the best advice when I need it. Just saying'...
Review by Brianoswald Clackworthy5 years ago
I ordered 9/12/14 and waited all the way until 10/5/14, when i decided to just cancel the order. After the first week of waiting and sending a email to their customer service, they told me that it would take 1-2 weeks because the case was on backorder. I was in no rush to get my controller, so I said I would wait, no biggie. 2 weeks later, I asked for an update on my controller...by this time, I expected everything to be instock and ready to ship out(That's what the website said all the time)...They even gave me a link to Zen desk as a "tracking order"(they used quotes). So I used the link and nothing, couldn't access anything. Figuring it was faulty, I emailed again a week later asking for any update of my controller. Their response "Yes, sorry, the monster energy controller shell is on backorder. Please choose another so we can ship it out right away. Thanks." After 3 weeks of this back and forth with them always saying on backorder or unavailable, I just sent them a email saying that if they couldn't give me any actual and useful update on my order, they should just cancel my order. They did just that, they knew they had no information on my order, it was just a big run around attempt grab my money without delivering without any product. Overall just terrible Customer server- no helping at all, just a big circle of information. Very disappointed in this company and would never even think about ordering anything from them again.(This was my first order)
Tl;dr: Highly disappointed and upset. Customer service is terrible- no usefulness, run around to stall for time, and absolute false information all around.
Of course, you could ignore my review, I might have just been one of those customer that just didn't get any attention from the company...But think about this, why order from a company if they treat even one customer like me?
Review by Trevortaylor Extra5 years ago
They Report that they are the first to release a Modded XboxOne Controller when in fact they are not (most mod controllers for other companies have shipped) since they started Taking Pre-Orders around 12/01/2013, with a shipping date of 12/16/2013 to date (02/04/2014). the controller has still not shipped. when ever I contact them they always say next week or sometime in the next 2 weeks!
Review by ArranJ6 years ago
I ordered a controller for my son and it came as expected. He uses it everyday and it has not failed him. The only issue is that the leds that show which player is being controlled is poor. The leds dim very quickly.
Review by PetiteDollLover6 years ago
I've used these products a few times and was pleased. It's fun putting in the mod kit yourself and it works pretty good.
Review by Ssebadduka DiGuiseppe6 years ago
Overall, this controller works great. All the mods work as promised, except there are a few overall downsides. The LB and RB buttons sometimes stick, and it always disconnects from the Xbox and requires to be resynced. I give this controller a 8/10.
Review by Kapellusch6 years ago
I Have Had This Mod For Over A Year And Have Had No Issues With It At All . I Love It Couldnt Ask For Anything Better... If I Could Add One Thing It Would Be A Sticker That You Can Put On Bottom Of The Controller For The Settings
Review by KittyLinda Nerets6 years ago
The mod controls have totally changed the feel of gameplay for me. I use the controllers every time I play a FPS game such as COD. I notice a big difference in shooting. For example, it turned my sniper gun into an automatic! I totally kick but and now one has a clue how I do it! I am ready to do another order soon!
Thanks so much for these controllers!
Review by Kezhael6 years ago
they made things right with me on a broken product so i cant complain thanks!
Review by Kichoman6 years ago
I own my third intensafire controller now. With no issues whatsoever. I love this company it is awesome! I put my order in with no problem and a few days later I got excatly what I asked for and never disappointment! I would recommend intensafire to anyone!!
Review by Iville Pillacela6 years ago
The product quality is excellent, the shipping really fast, assembly too easy!
I recomment to every FPS addict!
Review by Emalindah6 years ago
Had an excellent experience ordering the controller. I was able to customize the controller exactly the way I wanted. Shipped same day and received controller 2 days later (earlier than expected). Only down side to the controller was that due to the customized "skin" it's ability to sync with the Xbox was greatly reduced causing me to lose sync randomly. I ended up only being able to use the controler if it's plugged in which means you cannot use it modded functionality.
Review by Bafford Romane6 years ago
It works perfectly, no problems I can think of. I will only buy from this company, again, great product.
Review by TSvi Skierka6 years ago
The product came at least 2 weeks before the actual day that was said on the email. The product worked straight away after fitting into my ps3 controller. The setup was highly simple but effective, I would definitely reccomend buying.
Fast deliver and good product gave this review 5 stars.
Review by Axxx Stellfox6 years ago
I loved this controller, the mod is great, took me a little while to get used to but in the end it was worth it! I love the real tree camoflague and just how the controller feels. 10/10!
Review by Roja6 years ago
I purchased a modded controller for my son's birthday. He was thrilled and completely surprised at his gift. He loves MW3 and Black Ops 2, and having one of these modded controllers really adds even more to the game. When you look at the amount of time that you get out of this gift, they are perfect for birthdays and holidays. Plus the price and build quality are excellent.
Review by CaringS6 years ago
the company had great customer service, the first chip i ordered seemed to have an issue, so they repaired it free of charge, great company would definately buy from again
Review by Skutela Lykissas6 years ago
Get it, you won't regret it. Takes less thathan 5 minutes to install. Haven't had a single problem out of it.
Review by Popsicle6 years ago
I never like ordering online but I heard they were the best so I took a chance and was very happy. I was able to track my order through the whole process and upon receiving my controller I can honestly say my game has improved.
Review by Kanee6 years ago
Such a great company, always a good experience with you
Review by Crickley Belya6 years ago
Intensafirestore.com is where I buy all my modded controllers only because of there great products and great customer service