I placed an order on May 2nd. It is now May 16th. I have emailed them 4 times asking for information on my order and have not received a response. I went to their facebook page to message them and the auto reply said they had no access to facebook right now (what???). Money was taken out of my paypal account immediately, but still nothing on when it's going to ship.
Review by Dwika1 year ago
Placed an order with this company on 12/24/17 and paid in full via Paypal. Got an email from them the same day confirming my order. I was then emailed a tracking number for part of my order on 12/26/17 and then another email with a tracking number for the rest of my order on 12/28/17. Both tracking numbers show that only a label has been created but nothing has been picked up yet from USPS. I have emailed them about my order 5 times already and they will not respond. I also called their store number and left a voicemail and no one has called me back. I even went to their Facebook page and messaged them twice and have gotten no response. This is HORRIBLE customer service that a business cannot take 5 minutes or less out of their day to reply back to a paying customer regarding their order. It's now 01/11/17 and I still haven't gotten a response to my numerous emails nor have I received my order.
Funko POP! @ INSANE! is rated 1.0 based on
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