Bought a segboard back in january for my sons birthday. After only short usage it stopped working, and we tried recalibrating for some time. Finally they accepted to look at it and I drove 60km to hand it in 3'rd of may. I heard nothing from them for weeks, then they promised a new one mid/end may. Several calls and mails without response and still no segboard and its July 1'st.
Amazing they can run a business without any service at all.
Review by Importados1 year ago
Within 5 minutes after submitting a very bad single star review. Based on, I thought they had closed, due to not being able to contact them by phone or email. I received a phone call which put me at ease that they are still in business and are willing to help.
Once we greed to either having the item service or replaced, I very quickly received an email with a return label.
So I can only say at this point that once they are on the job they seem to be very efficient and very easy to talk to.
I highly recommended they change the message on the telephone answering service as it currently gives the wrong impression.
Therefore I am happy changing my post from a single star to a 3 star.
And will edit my review with an update based on the whole service.
But for now a very positive, speedy solution which I am very happy for
Review by Onizuka2 years ago
Had a wonderful shopping experience with Innoliving. Love the huge range of beauty products, and the fast delivery services. Will definitely be shopping with them again.
Review by Bafford Ruzhen2 years ago
The website is great everything it says is true will be using it from now on and they notify me if I had any questions
Review by RedQueen3 years ago
At first, I had an unpleasant experience with the store. I ordered a swimsuit and sent it back as a return. Unfortunately, it has been almost half a year when I finally heard a decent response from them after submitting a compliant here on Trustpilot.
Nevertheless, the very last time I was contacted by a highly responsible employee and was refunded the full amount. Furthermore, they offered me a free product from their store as compensation. I would give 5 stars, however, the waiting time was very long, and the whole process turned out to be too much of a hassle.
Overall, Innoliving is a trustable store, offering good quality products (the swimsuit was of a very good quality; it is the size that didn't suit me). Moreover, they ship items very fast and offer many locations where parcels can be picked up.
Innoliving is rated 3.0 based on
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