Matt F was awesome! Prompt, efficient and knowledgeable.
26 April 2020. I've been waiting a week now for advice on where to take my camera for installation. No response despite numerous enquires.
Review by ClivecSymm1 month ago
Normally I'm a pretty planned out guy, but due to some confusion I had to replace my order 2 times, both Nicholas and Matt went above and beyond to cancel my orders and help me find the right parts required for my vehicle, they are being shipped now and I admire their customer service.
Review by KingMansion1 month ago
Overall experience was excellent. I would definitely do business with them again if I need anything that they provide.
Review by Haumea1 month ago
Considering the alternative of $1,200+ for a new replacement radio for my wife's car, the $299 repair option is what brought me to Infotainment. Everyone involved with the process were professional, informative, and courteous. David was extremely helpful in helping me troubleshoot the problem I was having over the phone. Turnaround time was as anticipated, without delays. The radio worked perfectly when I reinstalled it. Great experience!
Review by Matheui2 months ago
Quick and easy. Hopefully this works so I can have my back up image on my after market radio screen.
Review by JMarshall2 months ago
Awesome service! This was super easy to find the product I wanted! And Joel helped out loads with all the info I needed
Review by Teerry2 months ago
Was GREAT!! Matt Flores was very helpful making sure I got the right unit for my car.Very PROFESSIONAL!!!!!
Review by Roghe2 months ago
Good chat help provided by John answering my questions about the product.
Today May 7th I paid my dealer to install the new IO6 module and GPS antenna following the instruction video. The new module is not receiving a GPS signal so I am now working with technical support. So far I have about $1,100 invested, it's not working, and I am not happy.
Review by LDowling Riebeseel2 months ago
Took care of me when Mopar did not. Great communication after online chat, and watching the video installation sealed the deal. Thanks John and everyone at infotainment.
Review by MudBugin Samdals2 months ago
Had a couple questions after searching the internet. Called and talked to Matt. Matt was VERY informative and helped considerably in my decision.
Review by Djaouida2 months ago
Called into find part, Matt was very well informed, told me what I needed and had me on my way in no time flat
Review by TheZyGG2 months ago
So far the experience has been great! customer service has been extremely helpful. so much to the point I thought I might be annoying with all the questions I had. Matt F has been helping me out with my shopping needs for the past month now. I can't wait to get my tailgate back up camera kit so that I can start installing it. I plan on adding more cameras to the grill and cargo once i'm done with the tailgate.
Review by Ásmundur3 months ago
Great setup. I love the fact that you make sure the parts are compatible with our individual vehicles.
Review by Perundevi3 months ago
Had a few questions about my order and Nick was very helpful and put me on the right track to what I was looking for.
Review by Johnsongrass3 months ago
easy and Matt was a great help. Second purchasing upgrades for my 2018 ram 2500hd and will continue to do business with this great company
Review by Airbus3 months ago
Love all my product from here just can’t figure out voice commands on unit but it works great other then that. Now purchased the camera harness I’m going to love seeing a bigger object on unit than just a small mirror image in the rear view mirror.
Review by Laudina3 months ago
Pretty good. I did have issues with using android on the vehicle selection portion. It kept repeating model until I closed/cleared everything.
Review by Kearns3 months ago
Got all my questions answered over the phone, it was really easy to install in my 2019 mustang if you just follow the YouTube video. Some things like the usb wires didn't need to be replaced but once we figured that out the process went by smooth. Looks really good!
Review by Prie3 months ago
Saw your installation video on YouTube and I was sold on the upgrade. I hope it's as easy as it looks when I install it on my truck.
Review by Sidnea3 months ago
I will send review after I receive my radio. Thank you, Ed Broslaw
I received my radio back from infotainment and had it installed in my car. It works like new and I'm very happy with the fast and professional service I received. I will definitely recommend your company to any one needing any thing from Infotainment. Thankyou, Respectfully yours, a very satisfied customer, Ed Broslaw.
Review by EilR Oslacky3 months ago
Very satisfied on how the transaction went, but I was told that delivery was going to be at a certain date (3 weeks) and it was delivered within a week. In most cases that's perfect, but I was out of the country at the time and that 3 weeks, which was discuss with the info rep, was going to work. I had to scramble big time in making sure that Fedex wouldn't re-ship the items back to the sender.
Review by Giorgos Buhary3 months ago
Excellent help and even offered the veterans discount with having to ask. Order came faster than promised. Did run into configuration differences on the install videos that could be better explained and guided towards the proper videos. There was small font link leading to the proper video that I missed and resulted in me extending the install time and my frustration. Other then that it's been great!!!!
Review by Sumc3 months ago
Great experience so far, John was very helpful and answered all my questions! Also had great response time.
Review by Yansell3 months ago
Ordering products is easy and great but very poor on contacting customers back about question of your product.
Review by Chistine Stamos3 months ago
What is process of sending my 8.4 inch screen back for the 600.00 credit? Also wanted to make sure the 12 inch comes with the Red trim like the one I have in my Ram Rebel now