Although I did not go with IMS in the end Darren was a true professional explaining the options I had without being pushy. He found me a great deal but it was beaten by a membership group I'm part of so I went with that option this time. However, I wouldn't hesitate to contact Darren in the future to see what can be offered.
Review by Sheby1 month ago
Darren Is Very Helpful,Asset To The Company
Review by Odelya1 month ago
Knowledgeable, friendly and efficient. Got us a good deal and followed up to make sure we got what we wanted.
Review by SCol Groumoutis1 month ago
from the first inqiury about card payments for my company ,
it went very smothly and very profesional without power selling ,which i hate .great job all all set up very qiuckly
Review by Hardre2 months ago
Bit late leaving the review sorry.
Fantastic service, kept us informed through out, every thing working very well. Every time i had a query i was helped straight away. Brilliant to get service like this.
Thank you very much.
Review by Reyhaneh2 months ago
We have recently signed a new contract with Darren Britcliffe at Independent Merchant Services for a new card terminal and I couldn't be happier. From start to finish Darren explained everything in great detail but with no jargon and everything was set up in a few days. Seem-less from start to finish, he even called a week after contract started to make sure everything was running smoothly. I would thoroughly recommend Darren. You won't be disappointed.
Review by Mklopstock VanWoudenberg2 months ago
Excellent customer service
Review by Emiru3 months ago
Best customer service I’ve experienced, helpful with everything not to mention best rates going by far! Darren Britcliffe, thank you 😊
Review by Rossa3 months ago
Even though Darren couldn't help me with the services he has at hand, he gave me fantastic, impartial and very helpful advice. Really appreciated his upfront and honest approach. I would certainly recommend him to friends, who also need a card payment option. Thanks Darren
Review by Bafford3 months ago
Darren was really helpful throughout. The transition from our old provider wen't smoothly and was easier than anticipated.
Review by MTor3 months ago
Roger thank you so much for your help and advice, you have truly been a star. I would 100% recommend this company.
Review by Bosward3 months ago
Good offer fast service
Review by Dgarland3 months ago
Darren was polite and very helpful giving me clear helpful advice on my options and making the whole setting up process easy, and has followed up to make sure everything is operating as it should be.
Review by Kavindu3 months ago
It has been a pleasure working with Darren, who has helped to set up our card terminal for payments.
He has been available and given time to answer any questions we've had and has always been fast to respond to our queries. He has kept in touch with us with regular updates and guidance.
Review by Boovy4 months ago
Great service,did as he said he would,no false promises just a pleasure to deal with,thanks Darren.
Review by Musharaf Lievers4 months ago
A good company to deal with, our contact was Geoff Davies. who sorted everything out for us and in a decent timescale. He also helped us with advice on dealing with our previous provider
Review by Meggyn4 months ago
Very happy with the service provided by Geoff and the team. They are always on hand to answer any questions and the rates provided are very competitive!
Review by NewHomeowner4 months ago
Quick call back after my request, very helpful with my requirements and had a recommended service within minutes which I signed up for. Good service
Review by JDorton5 months ago
The service I have received from Darren at Independent Merchant Services has been excellent, straight forward and pain free. Obtaining the credit card terminal for my new business has been the easiest part of the entire process of setting up the shop.
Review by GuestHazel Yi5 months ago
Fast and easy service!
Darren is very helpful!
Review by Bafford6 months ago
Darren has been extremely helpful from the beginning, not only was he able to beat other quotes we were given but he has always been very informative and found out any answers we asked. Most importantly, he was polite, not at all pushy and listened to me without interrupting to offer something completely different. I hope we enjoy working with UTP and Barclay Card and I will definitely call Darren if I have any questions going forward!
Thanks Darren! :)
Review by Dhcikw6 months ago
Darren was very patient and helpful during an extremely busy period. We have had a very seamless transition and our virtual is up and running with no problems or issues.
Review by Haleyrae Blondiet6 months ago
Everything went smoothly. Good support as well
Review by Diederich6 months ago
Annie Westerman was fantastic. A pleasure to talk to and very informative.
I have never set up a contract for a card machine before and it all seemed very daunting.
Annie took the worry away and informed me of everything I needed to know and helped me make the right choices.
I felt I could ring her up at anytime (which I did) to ask silly questions to feel more at ease.