The product I ordered was not the brand name pictured/advertised.. Oh well, will not order anything from this company again.
Review by Panerai4 months ago
Shouldn't charge for shipping the shippings more than the item
Review by Anusorn4 months ago
Great shopping experience first time using this company.
Review by Stonesicany4 months ago
I'm just getting started with IncenseSage and will be able to be more specific after the order is delivered.
Review by Bafford Sweeton4 months ago
Hi, my name is Stephanie and this was my first time ordering from this company, and they were with my all the way. When one or two items that I had ordered were not available, they were friendly and quick to respond to offer me the same products, but from a different maker at the same price. They are kind and quick to resolve situations with my order, and I would happily recommend this company to my friends and family members. Thank you!
Review by Counterscapes5 months ago
I gave you guys a 3star because I noticed that when i called earlier today I never received a response. I called a total of (4) times & a recording came on as if a live person were available but each time I was asked to leave my name & phone #. No live representative came to the phone which lead me to believe that there was no one at the office due to the holiday, That is very misleading for me because there should have been an appropriate recording specifying that the business was closed. My main purpose for contacting you guys was to discuss the product more in details & to find out the date the item would be delivered. I also think that your company is deceptive because you are using (2) totally different names & yet you are the same company. In order for me to shop at your business site again, You would have to make your delivery date more visible
Review by BorNinHELL5 months ago
I ordered on a Sunday and received the shipment by the following weekend in CA.
Review by Rascher5 months ago
Review by Mostofa10 months ago
Have received service over and above what has been expected......Thanks
Review by Grabek10 months ago
Great incense, great price, fast shipping.
Review by Roelos CustomerRKO1 year ago
I never received my product or my refund. I will never order from this company again.
Review by Vaduny Chinaman1 year ago
I am very pleased with the communication and shipping was very fast. I will use again in future.
Review by Xando1 year ago
My first online purchase and it went well.
Review by Pello1 year ago
Online order went well until I tried to add the 3rd item. Then it wouldn't give me the option to add it to my cart. I tried another item, thinking maybe that was out of stock but same problem! I had to go bto the previous screen to add the 3rd item! Otherwise everything was good!
Review by Khryst1 year ago
Nice online store to buy Indian stuff. Prices are reasonable
Review by Tonmawr1 year ago
My First time shopping from your company, was very Awesome!! My package got here really fast and undamaged! I'm so grateful for company!! God Bless 😊
Review by Ladislavs1 year ago
Your order form is confusing as hell, and then you would not accept a perfectly good Visa that I have used before and since.
Review by Amund1 year ago
after taking my money they came 2 days later and said goods no longer available, waiting for refund. They should have never taken my order.
Review by Mimisweb Nfiri1 year ago
Great online experience, very customer friendly.
Review by Pume1 year ago
HORRIBLE CUSTOMER SERVICE!!!!!
After placing my order, I was informed via text that one of my items was not only out of stock, but also unable to be sourced (yet STILL remains as IN STOCK online. The text asked if I wanted a refund, please respond. Well, obviously I want a refund If an item I order is not available. So I responded. I then went back online and found a similar item to the one that was out of stock. I emailed the company asking if the new item could be sent to me without me having to pay another $6.95 for shipping, being that I just paid for shipping with my initial order. 12 EMAILS back and forth between myself and customer service later, they REFUSE to waive the shipping so I can get a replacement item. I cannot believe the blatant lack of decency or customer service with this company, which I told them was unfortunate since I had planned on purchasing several items from them. I would be happy to post the e-mails as well, but I would NOT recommend purchasing from these people. I haven't even received my order yet, so I will post an actual product review once I receive my order as well. Hopefully I will find a reputable company that carries similar items, as I will not be purchasing from them again.
Review by Deme1 year ago
Sales representative excellent customer service skills. Refreshing to speak with a live person.
Review by Acayla1 year ago
give more info on when packages should be arriving
Review by Trimby Nakimuli1 year ago
After searching for quite some time, I was elated to find and purchase my incense in bulk through this website.
Review by Malnad1 year ago
Great company.very easy ordering.items ship quickly.very reasonable prices for the amount of product you receive.
Review by MoonDrops1 year ago
My order came swiftly and was the exact correct order.