Very Good Service. Packing was perfect and delivery was on time.
Review by Meese Derrow4 months ago
Delivery time excellent, status of the time excellent. I couldn't be more satisfied than this!
Highly recommend for online purchases.
Review by Jayyy Levona4 months ago
The packaging (box) was way too big, hence the need of excessive amount of air bubbles, which was totally unnecessary. While global warming is inevitable, I think Imerco needs to do more to reduce the use of unnecessary packaging.
Review by Geny4 months ago
Fin Service og levering.
Review by Gazanfar Mtepfa4 months ago
Absolutely unnacceptable customer service. I bough a fancy SMEG toaster in November 2018 at Imerco, Rødovre Center. March 18, 2019 the toaster was not functioning. Couldn't find the receipt, BUT had a copy of the transaction on my mobile phone via electronic bank service. Was promised by the service that I will be contacted within 14 days. Waited. No news. Went to the store. They didn't even sent my toaster to SMEG!!! Nothing happened for 18 days. I was not given any futher information besides that Imerco will contact SMEG and will call me "tomorrow". No calls. Once called to Imerco I got again excuses and lame explanations about many customers calling in and returning broken appliances. Is it my problem, really? Very dissappointed with the lacking customer service, horrible timing and tone as well. Will not buy anything in Imerco again. Will go to another store.
Review by Lindita Saide6 months ago
fast delivery and well priced.
Review by Tahleah6 months ago
Easy to buy online and received quickly!
Review by Thaabitah Derrow6 months ago
I made an online order in Jan 9th. Heard nothing for 1 week. Contacted customer service via email. Heard nothing for 6 days. Made some posts tothw Facebook page. Finally there was a response to let me know that my order would only be dispatched on Jan 22nd. Unacceptable delivery times and non existent customer service. Will not be using again.
Review by ElleMae6 months ago
Good & fast service!
Review by Stizz6 months ago
Review by Rzent7 months ago
Det var nemt at bestille
Review by Altius7 months ago
Forsinket levering. God information omkring forsinkelse via mail.
Review by AHand7 months ago
Det er altid en fornøjelse, at handle hos imerco. Man for god service og god behandling. Søde ekspedienter.
Review by Jenchinan Kostjal7 months ago
Whichever Imerco I walk into, I receive really bad service. Staff are always leaving an energy that they are not bothered to help out and just at the brink of being rude. I have several times walked up to the cashpoint where staff are talking with each other and I have to wait until they are done talking to be served. If I ask for help, they don't know much of the products they stock, but can only look if they have something or not. Mostly frowning I didn't do it myself, mostly not bother to walk around the counter to help me check. I returned a broken item in the beginning of January this year, and it was the slowest service to get it replaced I have ever experienced. They told me that it will take a week to get a replacement. After 2 weeks, I hadn't heard from them, so I walked into the shop and asked what was going on, and had to leave because they had no clue what I was talking about. They checked three different folders and told me that one girl did all the reklamations at the shop. So the next day I got a call, were I was told that they couldn't deliver my item as new product as it wasn't available anymore (didn't understand why they just simply couldn't order that from the supplier, but Im guessing its to costly to spend on one costumer). So my option was to either sit and wait until a replacement item came around by someone else returning it somewhere in Denmark, or if I wanted the value of the item as a gift card so I could buy another similar item in THEIR shop. I couldn't get the money refunded apparently and had to give double as much money for a similar item, but that was on a different price level (next up from my item). I waited another 2 weeks and got the option to order the item in a different colour. I order that instead. I find the service is not good and they don't deliver on what they say. For Imerco to be this bad, does not match the value of the items they sell at in the shops. The service level and the knowledge of the products that I receive at Imerco, I would accept in bargain shops, not in expensive shops. I just got my lesson this time - Im just going to order my things online from now on. I receive much more costumer service there.
Review by GabrielaK8 months ago
Review by Victoras Vasbinder8 months ago
Online service and delivery excellent. However return is quite complicated as they didnt accept online invoice and needed me to print it! Why?!?!?
Review by SMfeenow Tusinean8 months ago
Review by Alestair8 months ago
Review by Jeiry8 months ago
super god hurtig levering varen var også super god