I placed an order on 4/17/2019 I have not received my order as of 5/2/19. I have contacted them by email [email protected] and received an automatic response saying they were on vacation from 5/1/19-5/4/19. I have tried to contact them numerous times and keep getting automatic response. I was able to get a tracking number but it says label was created on 4/17/19 but nothing has shipped.
Review by Vigene1 year ago
This site does NOT send you what is pictured on their webpage. I purchased a pair of boots described as "Men Retro Lace-up Zipped Leather Boots". What I received was a cheap knockoff of what was pictured....with no zipper. Their site took down this pair of boots as an option but I included a picture below of what they offered (picture 1) compared to what I received (picture 2). it's close...but a very big disappointment when I received them. Reminded me of buying something from a cheap knock off store. "No problem" I thought because the site brags about a "no hassle" return policy. Maybe meaning, "no hassle" of actually accepting your return. After reaching out to them their response concerning a return was "Due to the high production pressure of the manufacturers in the peak season, the batches are different and will be somewhat different from the product images. There is some difference between ad and physical product ,it's ad effect. As you are our kind customer,could you accept gift card US$10.00 as compensation? I recommend that you keep the merchandise and accept our compensation." Thanks for the $10 offer jerks. Just don't use this site.
Review by Aggie1 year ago
I placed an order on 4/17/2019 I have not received my order as of 5/2/19. I have contacted them by email [email protected]ikaben.com and received an automatic response saying they were on vacation from 5/1/19-5/4/19. I have tried to contact them numerous times and keep getting automatic response. I was able to get a tracking number but it says label was created on 4/17/19 but nothing has shipped.
Review by Kawshar1 year ago
Do not buy from Ikaben. Ordered a really nice looking pair of leather distressed boots from their website. Five weeks later an envelope arrived with boots tucked inside, no box! I opened it up to find cheap suede painted boots. The crapiest things I've ever seen. Money lost, boots not worth keeping, much less wearing. FAKE PHOTOS on website! FAKE DESCRIPTION of items. I gave them one star because it will not let you post a review with zero stars!
Review by Sanantonio Dozortseva1 year ago
IKABEN ARE SELLING FAKE PRODUCTS. The products they are
advertising on their official website do not match the items they deliver to
customers. The items delivered are totally garbage made in China. Do not buy
anything from Ikaben. If you already did, I hope you have used PayPal. Paypal
will assist you to return the fake items [ they will cover the return postage
as well ], and you`ll get a full refund.
Review by JSBell Spivy1 year ago
The site has fake 'guaranteed safe checkout' banners- notice you cannot click on any of them. In checkout for example, if the McAfee Secure button was real, it would take you to McAfee's website confirming the site is real. They just put up an image to fool you. Buyer beware.
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