On 3/19/16, I had my grandson's iPad Air broken screen replaced at the Wellington, FL franchise. A week or two later, the home button would not work (it was off center) so I took it to the Port St. Lucie, FL franchise. They said the first franchise had installed a defective screen (something about bad connectors) and replaced the screen and corrected the home button problem. On 4/17/16, the home button would not work again. I took it back to the Port St. Lucie franchise which corrected the home button problem and said they used a glue that hardens with UV light. On 4/18/16, my grandson discovered the home button would not work so I took it back to the PSL franchise on 4/19/16 (today). They said the repair tech who last applied glue to the button used too much glue on the center of the button so it did not harden. So they have the iPad again and are repairing it again. Hopefully they will do it right this time.
Review by Madpaddy Boggioni5 years ago
I went to the store to fix my son iPod touch. Was told needed to order part and would be done on the 24 th of December . When I call gave me the run around . When I finally spoke to the owner has was rude and said that I was giving him a panic attack. Found out it was a franchise so called the corporate office no answer. Emailed and someone emailed back will get back to me... Never did.. Finally was told it was done and picked up item. I needed to return twice because the item would not turn off and the button slipped under the glass. Never was given a apology or a response. The service in the ocean county mall nj was substandard . Avoid this place unless you do not need your item for many days
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3101 PGA Boulevard
Palm Beach Gardens