IdealRaw Reviews

Wrong shaker bottle was sent. Addressed situation, did as told to get correct one. Never got correct one. Even sent follow up email, never got a response

It's hard to be your customer. Everything is out of stock. My diet needs consistency, was forced to buy a competors product

There’s a promotion for a bundle that has been sold out for a long period of time already. Please stay updated with your promotion. Another problem is I cannot paste my credit card info. It says “Look up” instead of “paste.” This option will make it easier for check out.

1st time purchasing. I hope I made a wise choice. I was shocked at how long it took my order to arrive!

Chocolate peanut butter not an option? Also, when I added the ultimate bundle to my cart (advertised as $105) it came into my cart at $122, $110 with the get lucky discount. I would have ordered this bundle otherwise. Some of the other bundles came through incorrectly as well. As a first time buyer, this is discouraging. I typically buy from idealfit, but, believe I need to switch to a plant-based. Would buy again if this issue gets resolved, and I like the protein.

Luckily I finally could use "chat" after leaving messages via fb and also on your website, i received no help. You had two technical problems on your website with pricing.

Disappointed with the selection. Reached out to customer service before placing my order, looking for mocha protein. Now I notice they are also out of superfood smoothie. Disappointing to say the least. And no, I don’t want to wait 1-3 weeks.

Hi I tried several times and the site kept kicking me out.it is just frustrating.
I am looking forward to trying the raw protein so I am hoping it will arrive fast thanks

annoyed not allowed to use gift card with discount code "Considered not buying at all as result but went back & bundles items

I love your chocolate protein but it always takes too long to get (7 days or more) and shipping cost is too much.

The website did not charge the advertising price...which that is not the first time it has occurred. It makes me think the company is not practicing good ethics and trying to sneakily confuse customers into paying more by having a smaller discount amount than what was advertised- the customer still sees the cost decrease but if not paying attention it does not decrease the correct amount. Also, the incentive of getting a free bottle of some supplement I did not choose is NOT an incentive. I would much rather have free shipping. The shipping cost, along with other issues, is causing me to consider whether or not I will actually keep ordering. I am also going to let my sister who is another customer aware of these experiences and surely she and I will look for a better alternative. Since switching from Nicole to the new trainer, the original price of the protein has increased so the sale prices stink. And there have not even been any good sales to begin with. Maybe that is a coincidence or maybe a part of re-branding. Way too costly without free shipping. Not pleased at all.

I purchased the vanilla protein shake and the greens. The protein is gross and doesn't blend well. It is too sweet and something in it tastes off. I got the 1st shake down but I couldnt do it the nexy day. The greens are disgusting, i gagged just opening the bag and i usually dont do that. I tired to drink it but i just poured it out. Save your money. I will stick with a different brand.

Did not like at check out when the quantity started out higher than one. If I wouldn't have looked so closely I wouldn't have noticed it

Cyber Monday Promo Code CYBER worked properly to get 25% off my order but did not work properly to get free shipping on my $75+ order. Can you please credit me back the $8.99 that I was charged for shipping?

I was not happy with the length of time it took for me to actually receive my products. I had to reach out 2 times before finally getting an answer. I made my order on 3/15/18 and it took until 3/26/18 to ship and I received it on 3/28/18. I like the product, but the buying and trying to get an answer about my product was a pain.

It was a little more time consuming than I would have preferred (placing my order) and I was asked/seems to be mandatory to leave a review before proceeding with purchase. I wasn’t sure how to rate the product as I am a first time purchaser. However, if I do enjoy the product I would order again from the site.

I placed an order with you on Oct. 27 (order # 107104789) I still have not received my Protein portion. I have had to call 3 times (so far) and the last phone call, I was told there is a problem because it is shipping from Nevada. This makes absolutely NO sense that it should take this long to get an order that says should ship within 24 hours and isn't out of stock. I have gotten no notices from the company at all to let me know there is a problem or a follow up on any of my calls. I have had to initiate each inquiry. I do LIKE your product very much, but have been without it for a while now. I am placing this order because it is a great deal, but right now I am very concerned I may not get it. (I was told all my order would ship from NV because I am in CA) The supervisor I spoke with on my last call did offer to refund my shipping, but not until I asked what the company was going to do for all the people whose product is held up in NV? I have worked in Retail Management and now have an online business of my own. I understand that glitches happen and can not always be avoided, but, in my opinion, this is unacceptable. Thank you for any prompt help you can provide with this situation.

I received an email at 5:46 a.m. this a.m. that said promo code was good until Midnight tonight - but when I placed the order at 8:12 p.m. on the same day as the email was received, a big red message said the promo had expired, but you'd give me 5% off because you like me. That's all fine and good, but if you extend an offer and you have a customer take you up on it within your email window of time, you honor it.