I was hesitant to buy here because of mixed reviews, but the prices were awesome, they offered free shipping even during this Corona nonsense for the amount I knew my order would exceed, and the selection was great, so I risked it. It started out fine, and I had a nice time browsing the site, but then I got an email that a few products of my large order weren't actually in stock. It was a little annoying, but the email I got was in perfect English, and was extremely apologetic and polite (and as I was dealing with Subway at the time trying to call me a liar and ignoring me, that alone was impressive). They switched the products out based on items I chose and quickly refunded the difference, and again apologized for the inconvenience. When I received the items, I got a cute and unexpected free makeup bag much better than any Ipsy bag, a free full-size product worth more than $10 and a nice pile of free samples. I literally was so excited and happy pulling out the free items from the box that I had to stop and take a minute. At least in my experience, it seems like this company really cares about repeat business and really isn't just trying to get every penny out of the consumer.
Review by Klash10 months ago
Ordered over several years and my purchases have always been great.
If there is a problem with my order, they'll let me know as soon as they can. A few times, an item I wanted was out of stock, and they offered to let me replace it with anything, refunded the difference and didn't charge me for shipping when my order dropped under the amount to qualify for free. ($70)
It's clear that they're doing their best to make sure their customers are happy. And to top it off, they put in several samples of their items. I think I've even gotten items for free once or twice...
The products have always been of good quality, and I've been happy with everything I've gotten. Sizes can be a bit small sadly, but likely there's a review that mentions it.
Overall, this place has treated me well, has great products and I plan on shopping with them in the future.
Review by Jameen Kelaidi1 year ago
They always respond fast and resolve my issues. The prices are great and shipping is not bad. They have a wide variety and I've ordered too many times from them to not love them. Products are genuine in case you're wondering and I've been using my entire skincare line ordered from them since years. Thumbs up!
Review by Inspect Mazulo2 years ago
I ordered on Mar 16 and received the package on Mar 30, which is amazing and on top of all we got so many gifts with the order, I cannot even express how happy I am with all of them - samples of cleansing products, hair treatment, ampoules and a sheet mask (brag much :D), everything is so nice and I can't wait to try them all out!
Definitely will order again (soon) <3
Thank you for this, Ibuybeauty team!
Review by Aanol2 years ago
When I visited this website I was very curious that price are too much lower than other store, I didn' tursted them from the first place but when I bought gift for oversea friend. I bought over $100 products for my friend and also ready to complain if it's fake product, but my friend which she is expert of korean costmetic said that all of products are all packed nicely and arrived quick!
Im not one of enjoy reviewing other stores even the restaurant but thsi sotre is highly recommand.
Review by Urdur2 years ago
I ordered 189.18 USD, and a little bit worried, because I thought I spend too much for the first time. It turned out I worried for nothing - they shipped my big order in two packages, and all of them arrived as they advised. It came with lots of samples, too! Highly recommended webstore.
Review by Album3 years ago
Aahhh I love this site!
I ordered 64.63USD worth of stuff from them and the shipping was free because they have standard shipping free above 50USD. Ahh! I love how safe I feel ordering from them.
Ordered: 15th of March.
Sent for shipping: 17th March.
Shipped: 22nd March.
Arrived: 27th March.
Basically, from the get go : 12 days. 12 bleeding days only. And this was basically just standard shipping!
They have this adorable: Free samples and gifts trend because Korean shops are big on customer service.
They also are hell loads of cheap than other Korean skincare stores such as Wishtrend, Soko Glam, Memebox, and even Jolse!
What else I love about this site is that they offer 100% money back if you have to pay customs charge when collecting the box!
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