Bad Service/Bad food that poisoned us leading to not being able to enjoy our time. Everything in the rooms is broken. WIFI does not work and when it works it is crawling due to the number of the people in the hotel. AC is not cool, The technician came several times and finally admitted that the units are too old and cannot cool the whole building. As I am taking a shower at a warm temperature, the water temperatures fluctuated from extremely cold to burning hot then back to warm, I got burnt in my chest. Ate at OKI restaurant on July 26 and got food poisoning, spent the night in the bathroom throwing up and diarrhea. Buffet quality is the worst, Son could only eat fries that seems from a frozen bag and burnt oil which I have pictures. Food looks good but tastes horrible. Raw meat, under cooked sausage links, If you go to the buffet past certain time you will only find leftovers although the buffet is open till 3pm. I have more that I could not add to this text box. This place is a danger to anyone looking for a good vacation spot!
Review by Stocklover GoodVoice4 years ago
I paid over £400 for a Star Prestige Room upgrade at Iberostar Andalous. It's supposed to come with discounts to spas, access to luxury facilities & gifts etc but it's all a big con. All you get is a room with a sea view. It's the biggest con ever! In small print on their website it says 'this may vary in different hotels'. So why call it Star Prestige if it's just a sea view room upgrade for over £400. It's one of the biggest hotel scams I have seen in years!
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154 Carrer del General Riera
Son Serra Perera