I ordered in Feb and still no Pouf. I’ve emailed many times. I did receive 2emails with some crapanswer.Im really mad about this.
Review by Debobroto Kotsikas3 months ago
A total scam. A fraudulent company. I ordered in February, have never received my order. They've changed their name, stopped responding to emails, and their website is down. Brilliant scam on their part! They've made thousands.
Review by Makumba Krycyn3 months ago
Total con. Ordered in Feb from Blue Perle and they replied to initial emails about delay saying they had problems with their deliveries. Since then they haven't responded so will try and get money back from credit card company.
Review by Aimara Teuchert4 months ago
These guys changed their name and now are The Blue Pearl Chefchouen, so all these reviews posted here still apply to the newly named company.
Review by Bolette Dederko4 months ago
Never got my pouf that I ordered in February 2019. Luckily was able to get my money back from paypal.
Review by Stelli Amadasun5 months ago
Just like everyone else, I ordered over 5 months ago and never received my pouf. Someone from customer service keeps answering my emails and assuring me it is on the way, that they are sorry for the unacceptable delay...but now they have stopped responding altogether. No pouf and no refund. Do not buy anything from them. The positive reviews are fake.
Review by Nme Kasibe5 months ago
Same thing as everyone. Ordered,,,, contacted....no response....not received. Ridiculous. They should shame themselves.
Review by Siaguy5 months ago
Ordered 5 months ago after seeing an ad on Instagram. Always heard back from them reassuring it's on its way, there's a delay, it's coming soon, ECT, and never was delievered...When you request a refund there's radio silence. Total scam and I'm out of $50. Always research an online company before committing to a purchase !
Review by Alagal5 months ago
Same as others - ordered in early May and no one will answer my questions about delivery date. I'm sure I'll never get my order
Review by GERALDmenard Ibuje5 months ago
SCAM. Guess I fell for it as well. I'm out $50. Never received my order and all my emails to them have gone unanswered. Wish I had looked up the reviews before I ordered. DO NOT ORDER FROM THEM.
Review by Lpsbubblecup5 months ago
This is SCAM. Of course it is too good to be true. Do not buy from these thieves. They have not answers my emails and I’m assuming that my $$ is gone. Read reviews before you buy!
Review by Fangren5 months ago
This company appears to be a fraud. I ordered a Dark Brown Leather Pouf the first week of march. It is now the middle of June.
Their first reply when I reached out was that it can take 36 to 59 days to be delivered. It has now been over 90 days and their support has stopped answering my emails. I've had to report it to my credit card.
DO NOT ORDER FROM THIS PLACE
Review by Hedinn5 months ago
I wait day after day. I ordered in May 2019. Nothing. No responses to my inquiries. I’m going to contact my credit card company to see what they can do.
Has anyone here received a pouf they ordered?
Review by Smbenn6 months ago
I thought it may have been a scam but contacted the support and they have replied and told me it will take up to 60 days to be shipped which is fine so hopefully I will receive it.
Update: it’s now June and I ordered in feb and nothing so definitely a scam
Review by Ayhem6 months ago
I’d give negative stars but that isn’t possible. Ordered on 6 March and still no product. Got some story about being a star up company and not being able to send their orders through FedEx because of not having some document. When I look at the photos I now see how staged they all are.
Review by Jfe6 months ago
They don't send their product and when you email more than once they block your email, stop responding on social media and delete any comments on their posts. Karma is real
Review by CustomerClaudell6 months ago
Ditto. Don't read the positive reviews. All fake. I'd be surprised if these guys have ever SEEN a leather pouf from Morocco let alone sent one to paying customers. Only wish I had of found this site prior to paying $75!! I've pushed for 2checkout who took payment to investigate and am seeking refund via bank! [email protected]
Review by LeggingCritic7 months ago
Ordered a pouffe via PayPal on 10th April. I received an email from someone called Salma, thanking me for my order and if I had any problems to contact her.
No pouffe has arrived. I’ve sent 9 emails and no response.
PayPal can’t help me either.
I’m so angry. It’s fraud. They need to be shut down
Review by Buddygurl8 months ago
SCAM. Blue Pearl Chefchaouen Shop, as it's now called is still at it. I'm sure they'll keep changing their name.
I orsered 3 weeks ago. They said it will be 2 weeks. I'm sure I'll never see it.
Review by Kumasi Lawence8 months ago
I just received the 5 poufs that I ordered. It's just great and made with real leather. Thank you so much
Review by Merpay9 months ago
I ordered and paid for a pouf in November of 2017 and after months of excuses, I never received it or a refund. I don’t understand how they continue to defraud the public with all these negative reviews, you would think they would be investigated by now
Review by AlanG Araneta10 months ago
I recieved my pouf after 4 weeks after they told
Me it’s only going to take one week.
But when it’s arrived I noticed that it deserves the wait.
Thank you for the lovely pouf
Review by Shanoya Silverson10 months ago
I have bought three poufs from Marrakesh poufs, I waited for about three weeks to receive them, and they are amazing just like I expected.
Review by Melahdheb Novicov10 months ago
It’s been over 2 months and still haven’t received my pouf, although I was charged 2 months ago when I ordered it. I had to reach out to them to inquire for them to proceed to see what is going again. Won’t be ordering from them again.