Order got messed up, but they fixed it quickly. Very impressed with how soon they corrected the error. GR8 customer service.
Review by Veijo3 weeks ago
great products fast service
Review by Byanymeans1 month ago
Review by Wettfressbirnedauermampfer1 month ago
Excellent company, fair prices, and speedy delivery. Alyssa took great care of me through the phone.
Review by Alvalley1 month ago
Great product. Fast shipping and communication. No issues. Very happy with transaction.
Review by HypnoticDjin Parhizgar1 month ago
I had issues with the metal hinge digging into my leg leaving a large blister and now a scar - I have reached out the company and have received no response
Review by Baksish2 months ago
reliable, but not particularly quick
Review by JPitcox Derrow2 months ago
Ordered a splint for my wrist recently. I needed to get it very quickly because I was leaving on a trip abroad. Received it the next day. Amazing customer service. Thanks so much
Review by Evangelique2 months ago
Product doesn't perform as shown.
The thumb brace is very uncomfortable to the fit.
The Velcro strip at the thumb is short
Review by MIsmail2 months ago
Fast shipping. Product as described! Very satisfied! Will definitely use again!
Review by Dakavic2 months ago
I discovered HPMS after I looked up the knee ice pack wraps that my physical therapist has been using on my knee. They're fantastic.They keep the ice packs on the part of my knee that needs it and nothing else I've tried works nearly as well. I also discovered other products on HPMS's website that my family and I could benefit from using. The order process was simply and straight forward. The shipping was free and timely. I would definitely order from them again AND recommend them to others.
Review by HongKongTraveler Tandiali2 months ago
This is my first purchase and not my last! Not only was customer service very friendly and understanding I received my package in great shape. I appreciate the item coming in quickly and in a good standing bag(not torn or messy looking). I accidentally purchased a size medium called customer service quickly asked if they could change it to a large and was told they would try their best and if possible they would. I appreciate the honest truth up front about the possibility of not being able to do so. Gratefully the item was switched to a large before it was shipped out. Once again thank you and I’ll be seeing you soon!
Review by CaptnJohn2 months ago
Great service, & fair price.
Review by Persian2 months ago
Correct product, good customer service, fast turnaround time to receive order, great price
Review by Hoilam2 months ago
NO replies to emails. Can not logon to check order status. Will not send tracking info. Don't have any idea if the order has been processed, or shipped or ignored. Very poor customer service.
Review by Carmeline3 months ago
very pleased with my order, my only problem is I ordered a right splint and I needed a left. Do you have a left splint and id so can I return the right handed for a left?
Review by Lieto3 months ago
Review by CloudyB3 months ago
Item I ordered arrived sooner than expected. I would definitely use them again.
Review by Priyanggo3 months ago
Loved the efficiency in ordering and delivery.
Review by MrsPilot3 months ago
They were honest about telling me ,my order could not be filled and a credit would be on my credit card.
Review by Gaebel Halllis3 months ago
I was contacted immediately that there was going to be a delay on my order. I appreciate that. I received the item faster than anticipated. Thank you.
Review by Petronilia3 months ago
Review by Jic Sep3 months ago
Item arrived on time as promised.
Review by Dewster Nijem3 months ago
Poor craftsmanship.Made in china junk.Seams coming apart right out of the package. Claims to fit size 13--14, measures up to 13.
too small for my feet.
Review by Wynleux3 months ago
We have purchased a Corflex hand/wrist brace #37=0513 from you 3 times. I would give you 5 stars for the brace (it works very well for my husband) but I have never been able to order extra stockinettes even though they are listed as an option. Every time I add them online it changes my order to the wrist/thumb brace. I cannot order them separately. I have emailed and talked on the phone to HPMS and no one was able to help me. I don't understand why you have a product that i can't seem to purchase. I would stop business with your company but I can only find that brace from you. If someone could help me buy product #49-3911 I will be a very satisfied customer!