I was very impressed by the quality of the wool used, and thought the tailoring was well done too. This company offered exactly what they promised in very short time. I am sure to order more.
Review by Tawnykay Vinodres2 weeks ago
Got my items really fast , never get problems and really good prices ! Absolutely amazing site and service!
Review by MariaE Usatov2 weeks ago
The customer service is always great and I am very satisfied with the services provided to me. Thank you so much for such a great service!
Review by Tirlogh3 weeks ago
Pleased with product, does what I want. Delivery not quick but did arrive. I will continue to buy. Thank you!
Review by JMTacderan3 weeks ago
Great experience, fast shipping. It is not as well sewn as some high street retailers, or say, Marks and Specer, but you get a superbly fitting suit and shirt for a great price which is quite fine, especially for the price
Review by Elii3 weeks ago
Hockerty has some great deals and I’ve never had any problems with my orders. Great way to try new things cheap!
Review by Webiance1 month ago
The orders were processed and delivered quickly. Very professional and reliable service. Highly recommended.
Review by Kenwood1 month ago
Bought a new suit for work and thought it would be nice to have a custom suit. Received my suit in the mail and it was disappointing. Terrible quality materials and the arms in the suit were massive. Waste of money, and time.
Review by Mahkayla1 month ago
I now own a few suits from Hockerty, and they have all been amazing. They do an excellent job with providing you all the options you would need to customize the suit to your taste. When ordering a MTM suit for the first time, have someone measure you a few times to make sure you have accurate measurements before you order. The algorithms they use do an excellent job with your measurements for the perfect fit. The slim size trouser option is true to size and will fit like skinny. If you like more room in your trousers, then order the regular size. I look forward to my next order from them!
Review by Madeleinea Maksimus1 month ago
I had the possible experice of buying supposedly Perfect Guarantee is a joke Stayaway Is my advice I paid £307 for Premium cloth and suit was Made likely China? by writing a few $s I should put together not made to measure Label inside suit 111440719 I would never want a remade likely worse original. Decided closed account after first purshase after 2.days Robotic same answers. Which admitted was not human Relief as not talk me around with perfect Master Tailor Remade joke! (not laughing)What more can I say am 5ft. !0ins Chest ins. Waist 40ins Trouser end below knee not fit any part Jacket sleeves end below far too short Suit fit someone under 4ft. short arms and legs I took photos. As Requested
Review by Mabuhay1 month ago
Excellent. Yours products it's very very fine. I am very happy.
Review by MMcinally1 month ago
A great experience with Hockerty. They were friendly and helpful. If you are skeptical like myself at first, please give them a try. Hockerty employees truly care about their customers. I've never had this type of customer service before. Don't hesitate or be shy, Just contact them, you will be satisfied.
Review by EkeralaRealEstate1 month ago
The suit was tailored to my measurements and fit perfectly.
Review by Tereas1 month ago
Only one word to explain my experience buying from Hockerty. Outstanding!!
Highly recommend this company and will recommend to all my friends
Review by TrickyD1 month ago
Best costumer service.
Amazing tailor made suits.
Review by Iduma Hirashima1 month ago
Their business model seems to be to make a suit badly, there or thereabouts measurement wise and then assume you will take it to a tailor, to get an actually fitting garment made, and to get basic flaws in making the suit fixed.
However on my case the suit was so wide of the mark literally it was not possible to tailor. I tried two different, experienced tailors. In particular the pants seat was cut so when worn they formed what can only be seen as a 'bra' for each buttock. I have emailed and asked for instructions on how my tailors can fix this but get no reply to the question. The jacket waist is really far too wide and its sleeves have been made too big where they join the jacket and the shoulders so there is a ruched set of tucks rather than a smooth join. I would put the pictures I have sent Hockerty here but there is no option.
The buttock bra would be funny except I am getting married in 2 weeks. The 'guarantee' is either a 20% voucher of next purchase or offering to remake the suit in three weeks. I am more than 300 pounds sterling out of pocket and am so so fed up, and I feel I have been robbed.
EDIT: The reply about ethical below is not true.
I have had a series of messages all the same now refusing to refund. I am offered a new suit in three weeks. I am getting married in two weeks. Or a 20% voucher. This is nothing to do with made-to-measure - this is to do with poorly made garments. Look for hashtag hockertyfail for pix on twitter if you don't believe me, I have posted them there.
Review by Guus1 month ago
Ordering a suit from Hockerty was a unique experience, and overall very positive. The selection of materials is vast, and they let you have a say in every little detail. I will definitely be using Hockerty again, and suggesting it to my friends and family.
Review by PPoon1 month ago
Great products when given the correct measurements, hence go to an actual tailor to get your body measurements and how you would like your product to look.
You are also able to negotiate extra customisations through there support team hence why they have a good feedback system as they reply within 24hours.
Overall good range of fabrics although I do feel some necessary staple fabrics are missing.
Review by Chapcustomer Derrow1 month ago
Warning! Do not waste your time, ordered a suit in April 2019 for my wedding. When it arrived there were issues that my local tailor could bit rectify as it was made so poorly.
After numerous emails they finally agreed to remake a suit yet charged me additional charges which i was reluctant to pay.
In any case i paid and my new suit came in August 2019. Again had some issues took to my local tailor as per their perfect fir guarantee. At first they said they can only give me store credit. Then after emailing they said they would do a refund to compensate. Now they have changed their mind again and said a store credit.
AVOID THIS COMPANY!
Review by Ozii Rickaway1 month ago
This was my first experience working with one of these types of design/measure your own website. Having initially put in my age, height and weight, I was given (apparently) typical measurements. I then went on to adjust the “typical” measurements with the aid of then instructional measurement videos and my wife's assistance. I submitted the ordering thinking “well it will at least be close!” And was comforted by the “Perfect fit guarantee”.
The suit arrived and quite far off in many regards. Jacket sleeves too long and torso too large, pants waste too large, legs too long and too wide. The most surprising thing was the legs and torso being too wide after having selected “slim cut”.
The suit, however, looked like just what I was hoping for. All of what I mentioned above are being altered for a total of $234 on a $300 suit. I submitted the invoice which was quick and easy, but received an email today informing me that I would receive reimbursement for 25% of the suit’s original value, so $75, as per Hockerty’s policy. It is, indeed, written in their policy, but shows up nowhere along the way of purchasing your suit. Their Perfect Fit Guarantee via alterations simply stated: “You pick the tailor,we pick up the cost.” An addition of something along the lines of “(up to 25%)” in that single, sentence would have likely made me question whether I wanted to take the risk of purchasing a suit online, but obviously would do the same for everyone else and likely reduce their sales. Obviously it is a lesson for me to read policy’s when going forward with anything along these lines, but a bit more transparency would have been great here. Anyway, my $300 suit became a $460 suit and it should fit nicely and look good after altered, so things could be worse!
Review by Latresha1 month ago
Easy to use website, very quick to deliver.
I wish the pictures of the material were in more detail. That said, the quality of material on the 3 shirts I ordered was good.
I always buy made to measure, suits, shirts etc. So being able to personalise is a must.
Will try a suit next and report back, as this will define how good they really are.
Review by NicoleBloom Zwanikken1 month ago
The whole process has been smooth. Unlike other made to measure suppliers I got the feeling that the fit was important. The pride in seeing a job well done means that they are not content until the fit is perfect for you. A little delayed on delivery give enough time and you will be more than happy with the finished product.
Review by Krisso Lubeski1 month ago
Full order not delivered and when contacted through website three days ago still waiting on reply?
Was impressed with the fit of cloths and quality but if there is a question over getting fully paid order? No Thanks! Will take business elsewhere in future! Recieved reply from Hockety and remained unsatisfied as a credit for what I have already paid for plus delivery is not good enough.
Review by Mahbobeh Osmansoy1 month ago
They changed my measurements without letting me know. It would've prevented some fit issues with my first suit and shirt. Of course, they're willing to give you some money for alterations or remakes.
I wouldn't get many things here but it's worth one or two suits.
Overall Hockerty offers a pretty good value.
Review by LynR Derrow1 month ago
I was sceptical at first about this whole online made to measure thing but Hockerty proved me wrong! The trench coat fits my beautifully like a glove. The material looks stunning and the trench coat overall seems to be made of high quality materials! Extremely satisfied with my purchase!