The return service is very bad, I have returned products three months ago and have not returned my money
Review by Zhengfang Devally1 year ago
I love my doctor, but I hate the wait. One of the front desk clerks doesn’t even say goodbye before she hangs-up. I wish she had better etiquette.
Review by Bafford Derrow1 year ago
I like the convenience of this app. I wish they had more local doctors from Hawaii available with this service. Overall, though, this app is extremely helpful!
Review by Iordana Derrow1 year ago
I was satisfied with the care and information received from the doctor!
Review by Filimoni1 year ago
it is a good option when problems arise and i can't make it to see my provider in office.
Review by DiscountShopper1 year ago
Super easy, super quick, super effective.
Got exactly what I needed (common cold evaluation) with minimal effort.
Review by Mervlyn1 year ago
There are glitches & I wish your so called tech
people working in evening had a clue re: advising -
but they do not. So what are they paid for exactly ?!
Review by Binkle1 year ago
Review by Index1 year ago
It was a holiday and my doctors office was closed for the long weekend. I was able to be seen using online care and get a prescription called in to my pharmacy within minutes. Minimal wait time & excellent visit!
Review by Albertina Huihui1 year ago
Using this service is wonderful!!! I am able to use my time more efficiently! Using this app is very simple and very convenient! Love it! Thank you so much!
Review by Anglers Applelogicrepair1 year ago
Using hmsa online was the best thing I did I went to emergency room twice and still they weren't able to help me I used my hmsa online and I'm feeling much better they gave me the proper medication antibiotics for the infection. It's so easy to do so easy to use. If you have a computer you have a laptop you have an Android or an iPhone Doctor is right there available for you if you're in hmsa member
Review by Capraz1 year ago
You've improved a lot over the last few months. Thanks for making things work more quickly and more accurately. You could still streamline this process more, but it is now working, and that's the most important thing.
Review by Szai1 year ago
My first online call took maybe 15 minutes then I disconnected. After that, it worked fine.
Review by Fortuck Wixnscents1 year ago
I appreciate the convenience and cost savings to do an online consultation. The only reason why I did not give 5 stars, is I have experienced twice where I tried to connect with a doctor, but it never went through. I was put on hold for an hour, and never was contacted even though there were zero patients waiting.
Review by Jalci1 year ago
My doctor could not hear me and this is on going.
Review by BenGK Comerma1 year ago
Very helpful and very convenient.
Review by Sekiya1 year ago
I love that I can see my therapist via HMSA online care. Since I started my new job, my schedule hasn't allowed for me to see my therapist in person. Now with online care, I can still take time to devote to my mental and spiritual well-being.
Review by Dayneisha1 year ago
I caught the flu while traveling and used HMSA Online Care. It was incredible. Within minutes the website found me, found the nearest pharmacy, gave me a list of doctors to choose from. In a 5 minute conversation the doctor evaluated me and electronically send prescriptions to the pharmacy. I didn’t have to get out of bed, find an ER or Urgent Care. Just saved me! Should have started this years ago!
Review by Kleobee Bloodaxe1 year ago
Online care is super convenient.
Review by Amarah Boubnova1 year ago
Convenient and level of care on video chat was excellent.
Review by SuP1 year ago
Extremely convenient, user friendly and quality service.
Review by Aashik Angkanakul1 year ago
A Lot of technical difficulties lately and it is Very Stressful to only have five minutes to get on, go through all of your unnecessary protocol and not have it Launch. Please fix. I am having resort to phone sessions with my practitioners.
Review by JamesShore1 year ago
Excellent efficient easy to use Dr. was very helpful And diagnosed my condition correctly. I would recommend it to anyone
Review by DLDickson Skretkowicz1 year ago
Dr. Was very helpful and directed me on how to proceed to understand the health concern I had
Review by Wwalzu1 year ago
Good choice of doctors, helpful online care for non-emergencies. Happy with new coverage 70/30 plan and cost.