Con, deceitful, Outright liars. Avoid them like a plague. I would be reporting them to trading standards officer and consumer rights commission before they con other people out of their money. Don't be fooled by Union Jack as company is fake operating out of China.
Review by Mds2 months ago
The medium was absolutely TINY!
The quality was SERIOUSLY poor, I mean, you see the pixels from the picture, which I'm presuming their template is a poor copy in the first place?
I wish I had read about this company before purchasing this rubbish.
Review by Tirpod2 months ago
Ordered an arsenal canvas for my son from this company, made up of 5 separate canvases, all attached to frames on 7th July.After 2 weeks my order status was still " processing"
I tried to email them and my emails were rejected. I then looked at reviews of the company which aren't good. Almost every review said it was a scam site. Couple days later my canvases were delivered, 21 days after ordering which I think is excellent.
They are exactly as I ordered and in perfect condition, the mounting onto the frames is flawless. I couldn't ask for any better quality.
I am delighted with this purchase and would have given 5 stars had the communication been better - my order status is still showing that its processing.
Review by Dlemas2 months ago
Having read the reviews I was worried about the order not turning up / bad quality but I was so so pleasantly surprised! Arrived within 2 weeks of ordering, high-quality shape prints with fixings as well. Don’t expect an email response (I tried and failed) and the website gives the impression it’s a UK-based company, which it isn’t, but it stumped up the goods!
Review by Hatto Crislip2 months ago
ordered 2 canvases says company is based in the uk but its not its based in china ...they NEVER answer the phones and NEVER ANSWER ANY emails.....
as i said i bought 2 canvases both arrived but completely the wrong order i have tried to call and email but as i said they don't know how to reply after taking you're money
Review by Structured Hoddesdon3 months ago
My experience it is exactly the same as James Druitt , emails keep bouncing back ,phone lines has been disconnected . Paid for five extra large canvases even got a 10% discount , They came in 19 days after I ordered them firstly they are printed in China not as implied on the website Leicester but unlike other reviewers all five canvases were their printing was them was good packaging was good also came with screws and hangers attach to wooden frames
Review by Adeal Luzd3 months ago
Check before you order. Luckily I wanted to call and find out exact delivery times only to find the line is continuously engaged and emails are returned undeliverable. I'm guessing they no longer operate but are happy to take your money. No social media links on website for contact. All this drove me to read these poor customer reviews.
Review by Souheir Obeidalla3 months ago
As previous reviews have stated, this is not a U.K. Company, the items are shipped from China. I did manage to contact them via email, but they were extremely unhelpful. The canvas was absolute rubbish. I paid over £100 for it and it was valued on the shipping notice as $15 which was about right. If I wanted to return the item I would have had to pay the shipping back to China so in the end I didn't bother. Lesson learned. Avoid at all costs.
Review by SBdaGhost3 months ago
The address in the website is my address but the company is nothing to do with me - I have had a couple of parcels delivered for them but have returned them to the post nan
Review by Concubhar3 months ago
Terrible customer services
If you're lucky enough to get a decent product, I'm sure you'd have no problems but if you need to return/exchange or contact this company in any way, there's no hope. Ironically, their contact page states that "We offer our customers top-class customer support in order to provide the best shopping experience possible".
Review by Ristoff3 months ago
Wish I had read the reviews prior to purchase, because as most reviews have said - the company is not UK based, emails are undeliverable and the phone number simply disconnects. The print on the canvas is very low quality, and took weeks to arrive. Very poor. I have already opened up a case with Paypal, and fully expect my money back. Avoid at all costs.
Review by Mucip Kosienkov4 months ago
I had ordered a "canvas" from this website and payed extra for faster shipping. It still took forever for the item to come, though it came from China and not the UK! This isn't even mentioned on their site. I expected to see the canvases i had ordered, and payed the money for. But instead, it was a cardboard tube with what seemed to be canvas textured paper insidr rolled up. I payed the full price of a canvas, and I recieve paper!?!? Do not buy from this website! Complete and total rip off!!
Review by Nudjaree Sibongo5 months ago
Con scam and fake info on website
The foods are poor quality and from China n- address on website is a lie - it is not Melton Mowbray - the post code doesn’t even match the street in Melton!
The company is not listed o. Company house as a business.
You cannot contact this company as all the emails bounce - phone is not answered.
Sets out to deceive with the big Union Jack on website ...
Do not let these people get away with it ... report to PayPal and take action... get them stopped
Review by Ruroc5 months ago
I wish I'd read these reviews before placing an order. Paid for a set of canvasses 5 weeks ago, have tried to call to find out where they are and unable to get through to the number listed on their website. The e-mail address ('[email protected]') bounces back. Not looking good.
Review by Jeny5 months ago
I would leave Zero stars if this was an option.
I ordered some canvas pictures over a month ago and have not received anything as yet, they offered me only a 60% refund to cancel telling me I would not receive the product, I think there is a word for this when a company take your money, provide no goods and only give a part refund! After multiple attempts to contact (UK number) I found out via Google reviews the products are manufactured in China which is not mentioned on their website. Please avoid this company as they will take your money and not care less about you. I have raised this with PayPal complaints and am now waiting to see what happens. Looking at the other reviews it's clear that this is basically a scam. UPDATE: Just received the package and could not believe it to find the package was empty apart from some cheap packing inside, I ordered 5 XL canvas pictures so god only knows how these could have fitted in a cardbord roll about 8" long. Just goes to prove my point that this company is only interested in taking people's money by what ever means possible. As far as I can tell from my order details there are two/three websites that were associated for these products: canvasstorm.com, hklproduction.com and hklproductions.com which is who I placed my order with. I will update review once I get my full refund either via hklproductions or PayPal, which ever comes first.
Review by Velmurug6 months ago
STAY AWAY from this company! I ordered a canvas it came in a tube all rolled up from China and not from the uk. It does not state this. The picture had red line on it and the print was awful! I have emailed numerous amounts of times I was asked to pay to send it back and I did that! It’s been over 3 months now and they will NOT give me a refund even though I have sent the item back and have pictures and proof from the post office with a receipt to prove this! They keep telling me that they can’t tell me if they have received it yet! It’s been over 3 months, how on earth as a company do you not know if you’ve received a faulty goods return. Absolute shambles company
Hklproductions is rated 2.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about hklproductions.com.