Awful experience. Do not use this place. Contact and use your local businesses directly instead. The local folks have a reason to treat you like a valued customer. Unfortunately, these folks don’t seem to care.
Review by Mick 4 months ago
Very professional and skilled. I would recomend to any one needing help to move. I have problems with ALL MY SON a brand name mover, they were a no show, I call Hireratedhelp they got the job done with less the budget.
Review by Desney4 months ago
I am satisfied with the service that was provided but completely unsatisfied with the additional charges that were placed on my credit card. I have talked to the company 4-5 times on the phone and exchanged a few emails. However, the company has not returned my money in weeks. I had to follow an alternative round and file a fraud claim with my credit card company.
I think that customer service is absent at hireratedhelp, especially when it comes to "solving problems." The company was quick to charge my money though.
Review by VictoriaD Baetiong4 months ago
The main office is a bit hard to reach, I booked online easily and I had a wonderful team of young men full of joy move me. It was very refreshing experience. I will defiantly be using Hire rated help on my next future move.
Review by Armonel Berberyan4 months ago
Amazing cleaning service, I am happy with my service provider and her work for me each week.
Review by Harmanveer5 months ago
My movers did an amazing job. I got loaded in Odessa and unloaded int Winter Park Fl the next evening, both teams showed up on time. I could not have be this flexible with out Hire rated
Review by Gratia Tortoise5 months ago
Fantastic service, the team Jose and Pilo were amazing. Thank you
Review by Knisha5 months ago
You have to prepay for their service and they use contracted workers, not employees of the company, and they don’t take responsibility for no-shows or other problems. I recently needed help unloading a moving truck into the garage of a house. I prepaid for 2 workers, for 2 hours each - about $200. Only one person showed up, and not even a call from the other one to say he couldn’t make it. The guy who did come worked very hard for 3 hours, so then they charged my credit card another fee for the extra hour - I paid for 5 hours of work and only got 3! When I complained they were unresponsive to my refund requests in phone calls and several emails from me, but my husband was finally able to reach someone by phone who was able to refund the fee for the extra hour (I never could). Their email responses basically blamed me for living outside a big city as the reason the other worker didn’t show up and said there was no refund for the amount I prepaid for that worker. And I just found out they never paid the person who DID show up, saying he didn’t fill out his paperwork properly or some other lame excuse! They kept my $200 and did not pay my worker. This is unethical and unconscionable!
Review by Sigmah Scharling6 months ago
Do not use them. Very unreliable and will add extra hours. One person showed up late and they charged for two hours when she billed them for one. Could not ok provide mover at second location. Useless. Do not use
Review by Tracymassimo7 months ago
I don’t think I have a word for how disgusting this “company” is. I had a bad feeling moments after I hung up the phone with “Laura.” My credit card was immediately charged 440.00 when I was told the charges would be processed after my job was complete.
I booked a load and unload. I called the next morning and informed them I no longer needed the unload service (which was still 4 days away). Since the load service was the next day I was told I would be charged 100.00 cancellation fee bc it was all part of the same booking.
Our scheduled time was between 11a-12p. 3:00pm, and multiple phone calls later our movers were not there. I cancelled them and informed them I needed a refund. When they refused, I told them I had already disputed the charges with my credit card company. At this point I was harassed and told they would go after me for the money and that I was committing Fraud!!!!! What?!?!? They never showed up!!!! When I tried to call back they had actually blocked my phone number.
I can not emphasize enough, this company is dishonest and takes advantage of people.
I beg you to stay far away from these scam artists!!!!!!!
Review by Legregory Derrow7 months ago
Awesome service, I got assigned great movers in my area, the guys at my unload location were bit off with timing but very friendly when they finally showed up. Overall I got value for my money. would defiantly be using the service in the near future. This is actually one of the best services i have used online.
Review by Devkinandan7 months ago
Beware of this company. I signed up for 2 men for 3 hours but found someone local so I cancelled within 2-3 days. Got notice on their site of cancellation but they used my credit card to take $330. I am filing dispute now with them.
Review by Akshta7 months ago
My uhaul movers are a no show and then I get on the phone with Uhaul, transferred to movinghelp.com and wait on the phone for 45 mins and then hang up. SMH
Now with less than 15% less on my battery I decided to search online for help, found Hireratedhelp, call booked the help and they show up in 15 mins at 7 pm. I almost cried, seriously. My movers lived down the street from me, crazy. anyway 5 stars to a great platform. saved me from paying Uhaul an extra day with thier truck.
Review by Duanne10 months ago
Guys showed up 2 and a half hours late. Well actually they called at 1021 when they were supposed to be there at 8 am. When they called I called them back and said it's too late. Company wouldnt refund my money and said it's my fault because I didnt call to re-assign new movers. The agreement was 8 am, not 815, not 9, not 930, not 1030, it was 8 am! I just want my money back for a service that was never provided!
Review by Lauriedes11 months ago
Our experience with HireRatedHelp was very good. The three men showed up before our scheduled appointment which for us was a plus. They were very friendly and courteous, and worked very carefully not to damsge wslls or the furniture. They finished the job quickly. The website was a little confusing so I needed to call the 833 number for help over the phone to schedule the appointment. Lora was very professional and helpful, and followed up to make sure we were satisfied.
Review by Seans1 year ago
Another company I scheduled with didn't show up as promised so i went with hirerated. They sent 2 guys out by the end of the day! They were quick and professional. This is a service I would use again!
Review by Munlochy1 year ago
The service was very good and I was able to book online with ease.
Review by Dynamo1 year ago
I agree Excellent reasonable prices with great people.
Review by Alybeth1 year ago
No communication, or reliability problems at all.
Review by Piamalaro1 year ago
Return customer. Used this service 2 times now. Last time on short notice they came through for us the same day. I recommend hireratedhelp.
Review by Dupraz Timmermann1 year ago
Very easy to book, prices very reasonable. This company was a godsend, they loaded up two truckloads of some heavy furniture even my piano, and untold numbers of boxes, and then when we got to our two story new home, the guys were there to carry it up our steep driveway and into our home with 4 bedrooms upstairs they work their butts off for me. Other companies would have charge me 8 times what hirerated did. Thank you so much for a great job.
Review by HIbb Derrow1 year ago
On time, polite, and efficient. Had our 4 bedroom house unloaded in less than 2 hours!
Review by Arvato1 year ago
Polite and professional young men that came ready to work.
Review by Bafford1 year ago
What a scam. Paid money and then no communication other than an email asking me to confirm. Then, nothing. Time came and went with no communication. Then I was charged. I said I wouldn't pay and now I am being harassed by someone from the "logistics" department. They certainly can communicate once they go after you for money. Apparently that is how they stay in business.
Review by Alicie1 year ago
I would give zero stars if I could. I called on Saturday morning and spoke with someone for 16 minutes to get some moving help for the next afternoon. Within 15 minutes of hanging up, I called back to cancel because our plans had changed. They had already charged my card $ 220 and are refusing to return the funds even though their services were not used. An absolute rip off! I called a company called Six Pack Moving from google search and the charge was from Hireratedhelp. I never spoke with them for anything.