Mark Spencer is a very likable salesman with such a professional air about him that you can't help but send him your business. His company represents several reputable replacement window manufacturers.
But his installers were hacks! One of them had never installed a French door and as such the frame is still out of plumb wih one jamb leaning in at the top of the door and one leaning outward, causing the door to leak cold air at the center in the winter. The other door they installed was so botched up, we can barely lock the deadbolt. And after less than a year, the paint started flaking off of the hinged jamb. One of the triple casement windows was installed with a significant bow in it at the sill. He sent more hacks out on 3 occasions to fix the problems, but the crews successively made them worse. We are considering legal recourse.
Go elsewhere, or be sorry.
Heritage by LEGACY Window is rated 2.0 based on
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North Rangeline Road 540