I wasn't familiar with Herbspro, but decided to take a chance and ordered some hairspray that my husband likes, but is getting harder to find. Some reviews made me wonder about their service, but my order was confirmed, shipment was confirmed, and arrived within 10 days. I have no complaints and would recommend them.
Review by ScottPhelps Dalbol3 weeks ago
The bags came in good condition and the shipping was faster then expected
Review by Zenitaph Diche3 weeks ago
Excellent service, packaged well, shipped fast excellent value. Will shop again
Review by Scarcrow3 weeks ago
Terrible, never again. Will do better Internet research on reviews before I purchase online. This is the worst customer service experience I have ever had. My order took three weeks to arrive.
Review by Cymruk3 weeks ago
I ordered body lotion December 29, 2019. Today is January 15, 2020 and I still have not received my order although I received a notice that it shipped January 2, 2020. Still waiting.
Review by Akkhapan3 weeks ago
Did not receive product. Order # 2156370. Have asked for a refund. I wish I had read reviews before ordering. Extremely disappointed.
Review by Alcian3 weeks ago
I bought from this company for the first time because they had this product priced the most reasonably. It took so long to receive the Quercetin that I called to find out the problem. The man that answered the phone was rude and unapologetic. Never using them again.
Review by Spammy Sarafimov3 weeks ago
Good product. I will purchase it again.
Review by Bernedett3 weeks ago
The price and the product are great. It took about a month to receive.
Review by AinoaPG Hesta3 weeks ago
Very helpful! I will be a returning customer.
Review by Kentt4 weeks ago
horrible customer service experience. very difficult to talk to someone on the phone.
Review by Safeel Futrell4 weeks ago
Quick shipping good experience
Review by Protile4 weeks ago
Great customer service and the products that I purchased
Review by Ambervanlier4 weeks ago
Took your company over a month to send my order. There was no call, or email sent to communicate the delay. As a health care clinic, respectfully that was just unacceptable. This was my first time ordering from your company, and it just wasn't a good experience.
- Dr. McCall
Review by EkBhakt4 weeks ago
Excellent pricing but considerable delay before products were shipped.
Review by Librarian4 weeks ago
Checkout was simple. Prices good compared to others. Rated low due to customer service's unavailability to respond to messages as well as tracking number being undetectable.
Review by Eusania Afealete4 weeks ago
Never received my order not happy at all.Would like my money back Becky poulin
Review by Camarine4 weeks ago
The product is excellent and all in good condition.
I paid a lot for fast delivery and it took 10 days to arrive. I will still order again unless I can find a company that offers free delivery.
Review by Sleem4 weeks ago
Found out after my purchase that the same exact product was 25 dollars cheaper on another site. It also took 8 days longer to arrive than originally promised. Won't order again from you.
Review by Magdi1 month ago
I received my shipment on time and the package was well packed and secured that none of the bottle was broken.
Review by Jurassic Allways1 month ago
It took two weeks before I finally called to cancel. It took three calls to cancel. I was promised a refund. I still have no product and no refund. It's been almost a month.
Update: customer service has only gotten worse. I still have neither my money nor the products I ordered. I wish i could give negative stars.
Review by Bariha1 month ago
Took a little long to get here
Review by Cinoj1 month ago
Customer service alerted me that the item I ordered was currently out of stock. They gave me the options to pick another item(S), request a refund or wait until the item became available.I informed them I wanted to wait fir the item and I did receive a confirmation e-mail.
Once the item became available they sent me a e-mail to let me know and gave me a ship date.
Review by Aquita Fafouti1 month ago
Cheapest option on the internet! Thanks for the deal!!