The person who helped us set up our template for the answering service was great. He helped customize it to how we needed it. When it came to the execution by the people who actually answered the phones was our main issue. They didn't always read the script carefully or sent information to the wrong person. It was also kind of difficult to reached someone when our lines went down due to them having an outage. But other than that, they have been easy to work with as far as changing the script when needed.
Review by Yahaida3 months ago
The app was easy to use and the setup was a breeze. I enjoy the fact that they text and email my messages so I can determine the importance of the call.
Review by Abdullatife Gerspach3 months ago
Kumar is outstanding and was a perfectionist during the onboarding.
Review by HBurr Auguets3 months ago
We love the custom scripts you can create with HelloSells. They have been very reliable and their answering staff have been very professional. They make it easy to route calls and the documentation of calls is also very helpful.
Review by Gong5 months ago
Very responsible and fast
Review by Gustin5 months ago
HelloSells has been a great find!! We utilize their services to monitor our critical assets during the "off hours". Our monitoring system will forward an alarm notification email to HelloSells, and consistently, within a minute, the operator on the other end begins calling until they talk to a live person. Typically the total process start to finish takes less that 1 minute ….if the first contact answers. I cannot say enough about the company. From a risk assessment perspective, it was a home run for us to have ease of mind to know that our assets are protected during off hours.
Mick Harris, Senior Manager, Facilities, Quidel-Athens DHI
Review by Millanee Vikatos7 months ago
Bree was fantastic! I had a lot of questions and she walked me through every step. W're excited to get started.
HelloSells is rated 5.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about hellosells.com.