Great communication - Maggie was incredible helpful. I had a very positive experience with both the merchandise and the customer service when I had to return items. Thank you!
Review by Prastab2 weeks ago
Great customer service from Maggie. Will definitely order again from Hellomolly!
Review by TheOuseValley2 weeks ago
My issue was solve quickly, had a good experience, prompt response from the representative - Maggie thank you so for your assistance!
Review by Ronayne3 weeks ago
Clothes fit like a dream and delivery was so quick and easy right to my door in less than 24 hours. Dresses are gorgeous highly recommend! Xx
Review by Lightrule4 weeks ago
Very happy with the customer service I received from hello molly. I was a first time shopper and it was my mistake not reading their return policy for store credit only. They were happy to refund me the first time even though it was my own mistake. I was ordering for a wedding and by the time my store credit would have come in I wouldnt have had time to wait for a new one to ship to me. Thank you hello molly for taking care of me! And for that I will be back!
Review by Esyllt4 weeks ago
Maggie helped me out back on 1/22 and made it simple and fast.
Really appreciate it!
Review by Navella4 weeks ago
I ordered 4 dresses and a necklace, earrings and dress tape from hello molly. All fit me perfectly. High quality clothing and affordable! So many choices and great customer service. The only thing I dont like is that duty isnt included in the final sale. But with such beautiful unique clothing, I will be their customer for life💜
Review by Vojttek Giltmier1 month ago
Amazing customer service! Swift with response and always insuring the customer is happy with the outcome.
Review by Tiffiany1 month ago
Got the most AMAZING service from Ula! That sort of service is hard to come by nowadays. Delivery is so fast xx
Review by Wartiman1 month ago
Amazing service, I was worried about calling with my concern, but Ula sorted me in an instant! So happy thank you! x
Review by MLMFee1 month ago
As always HELLO MOLLY is a pleasure to order with, speedy delivery and body complimenting perfect fit!! I won't shop anywhere else xoxo
Review by Limnesh1 month ago
We ordered a dress in plenty of time for an upcoming event. The dress, once it was received, was clearly defective - gaping hole in the side about 4-5 inches long in the seam. Hello Molly would not send a replacement dress - they would only send a replacement once the original had been received back to them. There will not be enough time to send and receive a new dress. I do not want to purchase a second dress in the interim because they will not refund the cost of the original dress - only give future purchase credit. WE WILL NEVER PURCHASE ANYTHING FROM THIS SITE IN THE FUTURE!
Review by Sheurle Hudd1 month ago
I contacted customer support after a dress I ordered was lost in transit. Maggie was so helpful and did everything she could to help me. The service I received was 5 stars and the constant updates greatly appreciated.
Review by Huran1 month ago
Maggie was awesome and helped solve my problem. Fast response and great customer service! Thank you!! Much appreciated. Will continue to shop here as a loyal customer.
Review by Pirot1 month ago
The customer service was excellent! Friendly and fast!
Review by Wikanti1 month ago
Thank you to Maggie for helping me out 😄
Review by Marialao2 months ago
Maggie was very helpful and understanding as well as quick to reply!
Review by Shacoby Bertozzi2 months ago
Amazing and helpful customer service from Maggie. Her responses were efficient and helpful! Will definitely order again from Hellomolly!
Review by Phak2 months ago
I made a terrible mistake and incorrectly, negatively reviewed HelloMolly instead of MeloMolly for which the review was intended for. I am so sorry and should have been more diligent. I will say that Hello Molly CS was super nice and contacted me immediately and they were so sweet about it. Again, my apologies. I guess the one good thing that did come out of this was stumbling across your website. I'll certainly be ordering soon. Anyone that comes across MeloMolly - stay away!! Thank you again for being so understanding.
Review by Lingwen2 months ago
The customer service rep was so helpful and got me what I needed!
Review by Lazaroiu2 months ago
Amazing service, friendly and helpful staff. The dress I ended up with looked amazing and the delivery took no time at all.
Review by Tadehector2 months ago
Amazing customer service!
Review by Cobian2 months ago
Amazing customer service! Frankie was extremely helpful when I wasn't totally satisfied with my order. Would definitely order from the site again! :)
Review by StrawberryBasket2 months ago
The customer service is amazing! Maggie was fantastic! I had my issue handled easily, and efficiently. In addition, I didn't just feel like an inconvenience as most companies make you out to be when you have an issue. Love love love Hello Molly!
Review by Reika Kaarud2 months ago
Thank you to Maggie who was so helpful & understanding with the small problem I encountered. The problem was fixed within 2 days! Love the size 8 dress & the colour is amazing. Xxxx