Purchased a new sink from this company and it was very good quality and easy to fit. Thanks
Review by Imaginations1 month ago
excellent service quick delivery and delivery details where great and would recommend....
Review by Zobert Senasinghe1 month ago
great service great product will use again.
Review by Shumi Tschanzli2 months ago
Excellent service and the best price. Will use the website again.
Review by Placeebo Dykan2 months ago
Good products delivered quickly. We had a problem with one item and they replaced it very quickly with no fuss. Happy to recommend and will use again.
Review by Babushka Mavrianos2 months ago
Have ordered several items from HeatandPlumb for my bathroom re-fit. Every part of the consumer experience has been great - wide choice, very competitive prices, fantastic delivery, including speed and contact (delivery driver had to wait for me to come home - all with a smile on his face!).
In an age where buying online can be difficult, the service I have received from HeatandPlumb has been exemplary! Not a phrase I use often!
They will definitely be my go-to company.
Review by Vercher2 months ago
Good customer service with excellent knowledge.
Great products with very helpful advice.
Review by Zamagi2 months ago
We have almost completed the refurbishment and extension of our little terraced Victorian house on the outskirts of south east London and have used Heat & Plumb almost exclusively for the fixtures and fittings for a full bathroom re-fit and for a new ground floor cloakroom with additional shower. Not all the stuff was bought at the same time as we didn't have the room to store it and as delivery is free on all orders we just kept going back for more as we needed it. Very pleased with everything so far, good prices, excellent service and quick delivery. Will be back soon for the last few bits.
Review by Phelicity2 months ago
Nice selection at good price. Delivered speedily. Very happy with experience.
Review by Mastan2 months ago
A toilet was ordered from this company which did not state that it was out of stock online. I then got a delay email saying that it would not arrive till another 7 days. I then accepted this and on the day of delivery I got another email saying it was 2 more days delayed.
Unacceptable delivery, unhelpful customer service! Would not use again
Review by MariMurphy Panganiban2 months ago
The item arrived well packed and on the requested date.
Review by Adamhg Townend2 months ago
Excellent customer service as well as offering great value and prompt delivery.
Review by Tyne2 months ago
Marked down for delivery problems. None show on the expected delivery date after taking the day off. No contact from them with explanation. I rang the next day for an explanation. Was contacted by them early morning to say it would be there that day, explained there'd be no one in, was assured that I would be given a phone call one hour before delivery. Not confident that would be the case so came home from work and waited. Low and behold, a knock on the door late pm. Delivery guy. I said I was expecting a call first. He knew nothing about having to call me.
Review by Cyborchief2 months ago
Excellent customer service!
A small issue with delivery of one of the products, but Nick assisted us promptly and efficiently.
Review by RosalindFleming2 months ago
Excellent Service, great product ordered a vanity unit, sink and tall cupboard they were delivered when requested and the goods came packed and already built up so no putting together which makes a change. The items are first class and I will be ordering from them again when I come to do my bathroom.
Review by Nashalee2 months ago
The web site was easy to navigate. When I placed my order I was given a choice of delivery dates. I was kept fully informed about the progress of my order and it was delivered in the morning of the day I requested. Although I have not had the toilet fitted yet it appears to be in perfect condition.
I am very satisfied with the service provided.
Review by Bouteina2 months ago
Good efficient service. Quality product at very reasonable price
Review by Bafford Derrow2 months ago
Free delivery and returns and great prices - what more do you want.
Review by Xendo2 months ago
Very good company to work with highly recommend
Review by Cesy2 months ago
looked saw and ordered got it very quickly thank you.
Review by Mongeau Grattab2 months ago
Received my Order with one item cracked. After contacting Heat and Plumb and forwarding a photograph of the crack a replacement item was dispatched immediately by Express Courier allowing me to maintain a deadline. Couldn't ask for better service and going forward Heat and Plumb will be my 'go too' Supplier.
Review by Sadiye2 months ago
Very happy with Heat and Plumb.
Item delivered next day .
Would definitely buy from them again.
Review by Splitchest Slezak2 months ago
Very satisfied. Ordered a Vitra tap, which arrived on time, with all parts(!) and looks great. Nuff said!
Review by Laurianne Oyeni2 months ago
You need to change your delivery company dx delivery are hopeless. You said to me on the phone yesterday you would personally make sure my order would be OK as was a day late. I couldn't lose another day's pay because of their incompetance box was damaged try padding it out. internal trap .. Where water sits. Completely broke off cistern has a full length crack in.. bowl chipped and cracked. Thanks. I've spoke to someone from your company tonight. She says send photos and email it across. Will get another one out if not happy. I'd rather nail my head to the floor than deal with yourselves and dx. Awaiting a full refund. And get this one picked up out of my way. Oh I won't wait in for it to be collected. You'll find it where the other one was dumped at my address.