Helpful, knowledgeable, and really quick delivery. Also amazing you tube videos.
Review by Dinendran Bajpai2 months ago
Fast delivery...cameras and DVR seem good quality....setup easy....worked first time...good customer service and advice. ( AND... they were right —- a Wi-Fi dongle doesn’t work —- you need two powerline adapters to connect to router )
Review by GFresh3 months ago
Sent items to billing address not delivery address, redispatched and promised items the next day, this did not happen either. All the while I am trying to complete a job working away extra expense of hotels, labour all spent waiting for promised materials that didn't turn up. After all that no offer of reimbursement and NOT ONE APOLOGY FOR THE INCONVENIANCE.
Review by Adamczyk GibbonsKapella3 months ago
Have bought from HDCCTV a couple of times.
Always received a good service.
Any issues/questions have been resolved quickly.
Review by Brendell Smeraglia3 months ago
I've owned an HDCCTV analogue/IP DVR for some time and in the past have used images from it to secure a prosecution. The police told me they were some of the best images they had seen. I've just bought two more cameras to add to the system and HDCCTV help over the phone and buying process was excellent.
Review by Gemina3 months ago
Fantastic customer service with really helpful and friendly staff. The help application on the website is great and allows them to point you in the right direction to locate compatible equipment saving time and errors.
Thank you for your help.
Review by Fiveola4 months ago
Quick accurate delivery on 3 different purchases. Documentation included in the box is in my experience relatively poor but the videos and technical support from HD CCTV is very good (quick response and very clear).
Review by Happymama Powlesland5 months ago
Brilliant company to buy from,
You can watch videos of what equipment looks like before you buy,
Plus I spoke to team via telephone and via email prior to any purchases and all of my questions were answered quickly and honestly.
Review by Naile Whattling5 months ago
Good equipment with great service. Poor packaging and overly-expensive postage lets this company down.
Review by Prija Dillin6 months ago
Another flawless experience buying from HDCCTV. Excellent customer service and valuable advice via simple to use online chat. Very keen to help, advise and deliver.
Review by Abhishake6 months ago
Good systerms and very helpfull, Recorders very easy to set up.
Review by Agner Hebbe6 months ago
Prompt delivery, nothing too much of a problem on the phone. This is my second occasion dealing with Colin and Gary. Would definitely recommend.
Review by Shenom6 months ago
Good communicators. Speedy service and easy to set up
Review by Ciron6 months ago
Bought a hybrid DVR but had some difficulty setting it up to work with IP cameras - HDDTV were very helpful and spent some time helping me over the phone. So nice to to be able to call for help - friendly company highly recommended
Review by Naeela7 months ago
first class service
Review by Shahzad7 months ago
The company could not be any better in my opinion,happy 2 help on phone or by live chat.they sure you video of cameras which is good.Havant gone any whear else.
Review by Kiti7 months ago
Very easy to deal with and very fast delivery
Review by Liutaurasz8 months ago
Just bought my 7th camera off this company and what always sets them apart is their in depth knowledge of setting them up over the phone when you hit a snag with new protocols. Yesterday they sent me clever device search widget and a special user guide to set up the new camera on my older Planet 16 port switch. One five minute phone call, couple of obscure setting changes and it is now working.
Great to have guys at the end of the phone who know their equipment.
Review by Nanapat8 months ago
I had a cctv set up from a professional supplier who were great but the DVR was a serious pain, it needed costly and time consuming setting up, this needed doing three or four times, they charged £50 per time so this got to be an annoying “essential” added cost.
I decided to try HDCCTV and get a similar DVR and connect it to my existing system, it all looked too good to be true as the systems offered looked just as good as I had but without the premium pricing, the DVR arrived and it was swapped out for the annoying one and it worked imediately, no special remote set up needed, just an Ethernet connection and it was on line, the intelligent detection is superb too.
I’d recommend HDCCTV to anyone, very good equipment and prices, delivery was quick too.
Review by AguyFromSomehwere8 months ago
Arrived within 24 hours
Review by Emes9 months ago
Helpfully on phone
Happy with product
Review by Dasnish9 months ago
My cameras needed repair.....this company were very good and replace them for me free of charge.
Review by Pockers9 months ago
Been looking for a decent, proper CCTV system for my home. Wanted to avoid the useless ebay selection of chinese junk. This site contained all the relevant information to allow a decision to be made. The videos are excellent at providing an overview of the products, (a picture paints a thousand words). There does not appear to be anywhere else that provides this much detail which is important when investing in something like this. The products I bought were exactly as per these videos and meant I already knew exactly how to install them and set up the system before they even arrived. There is a notable quality to the products and I will be sourcing more from HDCCTV. Really happy and would definately recommend to anyone. A+
Review by Wungus9 months ago
Simple ordering process, when you know what you want. Delivers very quickly (next day)
Review by Krog10 months ago
Absolutely amazing service!
Great communication, prompt service and professional staff.
Gary got my issue sorted with speed and a level of customer service that will be remembered.