I ordered a door with a knocker and spy hole. I told happier windows that the door knocker and spy hole are missing from the door that is being installed. The woman on the phone said she will chase it up. That was in March! It's now August. I have contacted them again via phone and email and getting the run around. Very disappointing as the installation team were really friendly and professional.
Review by Sean5 months ago
Sent French doors with mismatched locks, keys only locked one side. Called up and told they couldn't do anything! After arguing they said they will send out two new barrels but they might not match!!! Reality check you useless tw**s, I just paid you for a new door, it's not a luxury to ask for matching locks. Beyond useless
Review by LeEllen6 months ago
Good service from start to finish, keenly priced and no hidden costs.
Installation team arrived as arranged, and finished on time.
Review by Velupillai7 months ago
From the online quote, to surveyor, to fitting, customer service has been outstanding. The lads who fitted were brilliant: fun, friendly and honest. Their craftsmanship is second to none and the finished product has surpassed expectations. For the price, I really dont understand why you'd choose anyone else.
Review by BossQueenBee Listrik8 months ago
Great firm and great windows first class service recommend happier windows installation team 10 out of10
Review by MichelHaa8 months ago
I would recommend this company to anyone.Job well done.
Review by Mysan10 months ago
Dean and Chad arrived bang on time to install the door we had ordered.They were two very nice and amicable workers who did a very professional installation.All the equipment they needed was in their vehicle so we were not held up at all through lack of parts.Overall a very nice job by very nice people------thank you Dean and Chad.
Review by Thell10 months ago
Excellent from start to finish
Online quote, then a surveyor comes out for the exact measurements, 5 weeks later window fitted
Able to do a split payment plan
Window fitters excellent, cleaned up after themselves.
Would highly recommend
Review by Govindan10 months ago
Excellent service, punctual, honest and reliable people.Sebastian
Review by Tijam10 months ago
Good hard working conservatory installers doing their best. I would recommend them to anyone.
Review by Lezela Sigstad11 months ago
I purchased some windows from this company etc Had a small issue that was dealt with 5-star customer response will definitely return with new business
Review by DogONineTails11 months ago
THE COMPANY CAME OUT IN EARLY DEC TO FIT DOUBLE GLAZING WINDOWS. THE WINDOWS AND FITTING ARE OF SUB STANDARD QUALITY. THE RENDER AT THE FRONT OF HOUSE WAS DAMAGED. TRIED TO BLAME THE SCAFFOLDERS. REFUSED TO ACKNOWLEDGE BLAME AND RECTIFY IT. THE FINANCE COMPANY ALREADY PAID THEM AND REFUSE TO DEAL WITH THE ISSUE TOO.
STAY AWAY... BETTER SPEAK TO LOCAL RECOMMENDED TRADESMEN.
Review by Mjaouad Zalat11 months ago
Not the cheapest. But a full installation service. Web based selection. Measuring service and good product
Review by Cevin11 months ago
Easy service start to finish, everyone I interacted with was polite and the price was competitive. Would use again.
Review by Fartrik1 year ago
From start to finish the Happier Windows team were first rate, helpful and happy :)
Review by Scoat Akale1 year ago
Fantastic windows, quality service and great price. Have already recommended Happier Windows to all my family and friends. Chloe in office was so helpful and Dean and his team were great. Thank you!
Review by Eunesie1 year ago
Chloe was very helpful and patient. One or two issues with the sorting of the funding options but all sorted in the end.
The team of window fitters was courteous polite and very experienced. They did a gear job and the new windows just look fantastic .
Great value and a great people to deal with from start to finish .
Review by LeneIsTired1 year ago
Absolutely excellent service, a great job and completely hassle free. I would certainly recommend them to everyone. Thank you
Review by Bilibobal1 year ago
This company is great, very professional and extremely tidy, we had all new windows and doors and they are lovely. Would highly recommend them
Review by Tlondoner1 year ago
Excellent price . Very fast and efficient . Great quality . Everything went without a hitch , to first getting the quote to getting the windows and doors installed . Can't speak highly enough of this company .
Review by AprilMcGowan Wildau1 year ago
We posted a 1 star review about Euramax Solutions Ltd. An employee from Euramax Solutions Ltd., "Happier Windows" department emailed me and threatened to report 1-star reviews to Trustpilot and get this review taken down.
Her reasoning was that her "Happier Windows" owning company: "Euramax Solutions Ltd"., have several departments and our complaint should be with "Euramax Direct".
PLEASE BE WARNED: This is all the same company. "Happier Windows" and "Euramax Direct" are THE SAME ORGANISATION. They are both "trading as" entities of "Euramax Solutions Ltd".
It would appear "Happier Windows" ask Trustpilot to take down any adverse rating with this technique. Natural inertia and the fact most customers have lives outside of Trustpilot mean that very few folk will contest the Trustpilot takedown. That results in YOU the potential future customer of Euramax Solutions Ltd., being seriously misled.
From our experience, Euramax Solutions Ltd., have behaved in a disturbing manner. If they employ someone to boost their Trustpilot reviews by having one division hide behind another as a way of dodging adverse reviews and legitimising Trustpilot takedown system, can you really trust Happier Windows or Euramax Direct or Euramax Windows Ltd?
Don't take my word for it. Just Google the following phrase to find outr# how this Trustpilot reputational manipulation works...
GOOGLE the sentence: "Can Trustpilot reviews really be trusted? One reviewer reveals his experience"
Review by Hasmukhbhai1 year ago
From start to finish this company was considerate and very professional. One of the best parts is the measuring yourself and up front prices given on their website. I could not find any other company that did this. You immediately feel in control and have a firm idea of how much your windows/doors will cost. Once you send your details you then feel you are in safe hands and know that you will be delivered first class products and service. From Chloe to surveyor Mark to fitters Kyle, Scott and Dean they were a team second to none. I have never dealt with a bunch of people so committed to high quality work than these people. I cannot rate them highly enough. Kyle, Scott and Dean were awesome and fitted my 7 windows and door in no time. The standard was very high and they stand head and shoulders above any other fitting company. All of these people are integral to Happier Windows. I cannot thank them enough.
Do not be in any doubts about this company. They are the best.
Review by Peehu Smew1 year ago
From start to finish I have been absolutely delighted with the service received from Happier Windows. No salesman, no pressure, no fuss. From Chloe in the office who answered all my questions quickly and politely, to Robin who came and checked my measurements who was chatty and friendly. The fitters Dean and his gang had me in histerics whilst working but also made me feel at complete ease and did an outstanding job, even cleaning up to my standards and that's saying something. If you are reading this as you are still unsure, look no further, I would highly recommend this company to family and friends anytime.
Review by Jagen Terena1 year ago
Happier Windows were fantastic from start to finish. The quote I did online was easy and accurate. The measurements done in the survey were thorough. The installation team arrive on time and were friendly and professional. They replaces all my doors and windows plus put a new door in my garage without any issue.
The new doors and windows are very high quality and makes my house look fantastic. I will be recommending them to everyone I know.
Review by GusieMonty Nastrut1 year ago
The company is easy to contact, the phone is answered within a few rings. The staff are pleasant and helpful. The prices are reasonable. Installation carried out on time and to a high standard.
A good example of an efficient company.