Loving Bqool so far, it’s a repricer that reprices constantly with the 5 minute repricing speed. Whenever I update my listing or inventory, Bqool is able to sync my data within minutes. I am repricing across multiple marketplaces that include EU and NA. I recommend Bqool if you want a fast and relaible repricer that supports marketplaces like EU, NA or JP. Thanks to Bqool 5 minute repricing speed, I have increased my overall sales this month by a whooping 35%. Q4 sales will be glorious!
Review by Yisenia Allberry4 months ago
Efficient and informative
Review by Karenni4 months ago
The chat room help for Bqool is stellar!! They are very quick to respond and explain things very well. Marco helped me and did an excellent job!!
Review by Thorn Accastello4 months ago
Awesome customer service. A fantastic tool/software when selling on Amazon.
Review by Orobosa4 months ago
Best customer service I've gotten. Simple software. A lot of support articles that get straight to the point and provide easy to read screenshots and instructions. I have nothing but good things to say.
Review by TuakanaTurua5 months ago
Horrible. Their practices caused my account to be suspended on Amazon. They refused to refund the subscription and after several months have been trying to use autopay for a renewal every day for a week.
They do not stand behind their service at all. I try not to write bad reviews but I am hoping to save others the grief.
Now BQool has reported my review as defamatory, actually twice. I have been nothing but factual. I can send proof of my statements. It is interesting that they report all bad reviews as defamatory. i hope review sites do not fall for that.
BQool customer support has written me directly after my reviews to repeat their refusal to refund my money. They have not addressed that I was charged long past using the service. I can send you proof of that too. They continue to make this situation worse.
Review by Wycliff Velai5 months ago
Great and Fast Service
Review by HewyDewyLewy5 months ago
We have been using Bqool Feedback Central for our after-sales service. The product really helped us to effectively communicate with our customers. We noticed a significant increase in positive reviews and feedback after the implementation. Also, they have excellent customer service. Great support from Riley, she helped to fix all the issues right away and always get back with possible solutions. Overall worth the investment!
Review by FruGuru5 months ago
The worst system out there doesn't reprice is the same a Amazon which is free or worse.
Use Amazon reprice that is the same or better.
They are not refunding my money which I pay in advance for 12 months
Review by DBseven5 months ago
Jimmy was awesome to work with and was so patient as i was trying to understand a very hard concept (at least for me!)
Review by Anomalio Vallespi5 months ago
Review by Kerilyn Romanczuk6 months ago
Had some initial miscommunication with support but once we were on the same page, things were resolved quite quickly and software was up and running. Seems to work well but new user...
Review by School Derrow6 months ago
Bqool has great support in the short time I've been using their service and specifically Thomson one of the CSR's has been such a great help on a few different occasions.
Review by Louve6 months ago
Excellent experience working with Riley. She is so nice and gave me lots of helpful support and good suggestion. The software is great. Highly recommended!
Review by Milouze Hakos6 months ago
Bqool has the best customer service - Thank You Jimmy! Always on and there to help! I recommend Bqool to anyone looking for a repricer.
Review by Laurieanne7 months ago
A simple question opened up many and the CS agent went really out of the way to make sure I didn't have a similar issue in the future, even provided a guide I could save for future reference.
Review by Angrybuddha7 months ago
Thank you for you"re great effort in resolving my issue....
Review by Jovit8 months ago
Customer service has gone mad- awful way of treating customers, terrible refund policy
Review by Morouj8 months ago
Excellent service and they are so eager to assist in any way they can!
Review by BlueYellow8 months ago
Wow, signed up last night and had a couple of questions this morning. Super quick to respond, polite and helpful. I have a strong feeling I'll be staying with BQool.
Review by Taha8 months ago
I love bqool, their support is magnificent. They go above and beyond in answering any questions and are always very helpful. I especially like that chat is an option and they do send screenshots on how to fix any issues. Very grateful for Bqool!!
Review by Carlso8 months ago
I m in love with the personal account manager to help me setting up the campaigns in the beginning as a trial. They encourage you to ask questions and check on your account every once a while. This is really thoughtful, so I immediately commit to a yearly member. AI power is really useful to the open rate.
Review by Jaiminkumar Carinhas8 months ago
Amazing customer service. Took the time to walk me through some issues
I was having. The rep was extremely polite and patient and delivered above and beyond. Very satisfied. Highly recommend! Thanks Bqool! ;)
Review by Skysong Tic9 months ago
I chose BQool to help me improving our after-sale services cause the User interface is easy to operate and the Customer Service Manager is very nice. She did a professional advise to us. Also, after using Bqool, our management for Amazon customers has a great lifting efficiency.