Fast Efficient Service every thing I needed Thank you. yours Norman
Review by Ruangpat1 year ago
Great service, fast delivery and the dog loves it
Review by Moacir1 year ago
excellent service, from ordering to delivery
Review by Menisha Casizzone1 year ago
It doesn’t work at all, Ive got a faulty one! The lights come on then fade off, the things in the bottom don’t spin at all I think it’s wired wrong/badly, as it came on on 23rd December I can’t do anything about it till after Xmas, I would like to get one that works so I’ll be calling them on 2nd January to resolve this, it’s a lot of money for a lump of plastic that just sits there doing nothing.
Review by Bambam1 year ago
Really helpful customer service - speedy and informative response to a daft question!
Arrived next day - very pleased - thanks!
Review by Singar1 year ago
iFetch ball thrower is a brilliant device for my dog. He's really excited. He's 10kg and probably the largest size dog that should use it. Adjustable throwing distances means it's great inside and in the garden. The 38mm little balls are disappointing quality, as others have mentioned. Logo labelling is stuck onto balls and came off literally within minutes. First ball has been chewed up inside of 24 hours (total of three hours play at very most). Amazed that the only alternative balls seem to be the Kong squeakers. The squeak will drive me nuts!
I might have bought the larger thrower, which dispenses full-sized tennis balls - but I think the price is way too much.
Delivery problem was properly and promptly sorted out by the seller - I was impressed with the way they dealt with it.
All-in-all I would recommend the iFetch - unless you have a violent chewer!
Review by Harvest2 years ago
I purchased the big one for my Min Schnauzer last year but she was frightened of it so l put it away until this year but now it makes the clicking noise but the ball wont shoot out l have contacted the uk office for the last 4 weeks with phone calls & emails but no one gets back to me.So l am not a very happy customer
Review by Maschke2 years ago
Balls are poor quality one destroyed within 2 hours by minature dachshund need to be stronger.
Review by Arleater Krir2 years ago
Bought an fetch too (big dog). Really not worth the money for a ball thrower as it can hardly throw the ball any reasonable distance that would keep a dog happy (<10m). HOWEVER - After a few balls returns from my labradors mouth the dog saliva significantly affects the mechanism such that the ball only goes 2m (even on max throw.)
Item returned within the 30 day period
Review by Cleonik2 years ago
Purchased pack of small blue balls for the ifetch small/medium and within a day two of them appeared to have come apart inside the outer soft coating and will not work in the machine. Very disappointing, the ones that came with the machine are still going.
Review by Garine Cramlet2 years ago
I am very happy with the ifetch and the service received I'm not happy with the cheap balls, that come with it I have a lively collie and within 5 goes, the ball was in two halves, £199 is a lot for a dog toy and high quality balls should be sent for this price luckily good quality tennis balls 🎾 work very well.this is the reason I have given only 4 stars
Review by Mariefrance Charreton2 years ago
Bought the ifetch for my very ball obsessive jackapoo.. Arrived the next day as promised.
It is ideal for his height and manages to throw the small tennis balls out to at least 30ft on the 3 light setting. It can reach the end of my garden which is 70ft if it was left to roll, something my dog doesn't do😄.
Trying to get him to place the ball in the ifetch is hit and miss at the minute, but then we've only had it for a week...
Only downside to this great gadget I think are the small tennis balls...quite small even for my little pooch and only after 1 week of play,they have become furry and bits are coming away.😯. .
If you have the patience to train your pooch to use it on their own, the ifetch is an ideal gadget to buy.
Review by Longnghi2 years ago
Very fast delivery and very good item
Review by Nyhisha2 years ago
Amazing toy! My dog adores it and it's saving my shoulders :). Very happy customers!
Review by Aymeric2 years ago
After receiving my ifetch it unfortunately developed a fault. I contacted ifetch uk and Daniel organised a replacement straight away by courier. Excellent customer service.
Review by Akhael2 years ago
I purchased some ifetch balls from this company on Monday the 13th of March 2017. It is now 7 days later and still not received them. I have contacted the company by e mail a few days ago and not received a reply. They were quick to take out the money through pay pal, it has gone out of my bank account!!!
*Arrived!!!...Excited yes, perfect yes! I agree with Ifetch, I don't know what happened to the postage system but they are here now, no need to send anymore. Many thanks, D 🐶
Review by Meaga Must2 years ago
My dog loves this just trying to get her to drop in is the hardest bit i am sure she will get there in the end
Review by Åkerström2 years ago
Review by Choileall Burliston2 years ago
The product I bought was unsuitable. Balls exceptionally small, even smaller than appeared in item details. Returns cost a large amount of money too so wouldn't buy from ever again.
Review by Caller2 years ago
ordered new balls Friday delivered Monday. Excellent service.
Review by Achin2 years ago
I have a year old jack Russell who loves ifetch, would definitely recommend to any dog who loves chasing/catching balls!!
Review by Crosstrek Flancher2 years ago
Wow!! A must have if you love your dog! Mine loves it! Thanks iFetch.
Review by Niesong Bathinda2 years ago
I hesitated about buying this because of the price,but my jack russell loves it.He hasnt got the hang of putting the balls in himself yet.
Review by Moradiya2 years ago
Your website is easy to use. Its nice to have the option to purchase a returned near new items at discount. And your service was prompt but without care.
My experience was disappointing, because I finally made a decision to spend 200 quid (which is not nothing!) on your product. I checked that international shipping is available and that I can order from my country. I made a purchase, which was promptly refunded with explanation that your delivery service provider does not ship overseas. So why have it possible for me to purchase an item?! And why can't you just go down to the post office and ship it with standard track and trace. (I live across the ditch not on the other side of the globe.) The international shipping charge on your website was 25 quid, which would have covered it.
Review by Buck2 years ago
Only just received but seems a good solid ball launcher. Service is second to none, only took a couple of days from placing order to receiving it.