We collate all the best reviews from around the Internet so you can view them in one place
Review by Joanne Blackmore1 month ago
Very disappointed !!
Ordered & paid in full for a garden set costing almost £2000 back in February. Received an email stating that it would be dispatched in 7-10 days. The following day I received an email saying there would be a delay & I would receive it by the end of March. I replied saying “As long as it is no later that is fine.” I was assured that if there was to be any further delay I would be contacted.
As the end of March approached I emailed on 4 occasions to check in the progress & received no reply. I therefore telephoned at the end of March and after being on hold for almost an hour I was assured that they were just waiting for a container to arrive at the warehouse, she confirmed my order was on that container & told me it would be dispatched within 2-3 days.
Over a week later I’d still not heard anything so I email again, no answer. I then brave the long wait on the phone to be told the guy would contact the warehouse & get back to me.
Minutes later I received an email saying that the container was ‘short’ & therefore I will now have to wait until the arrival of the next container !!!
This is an absolutely disgusting way to run a business, taking peoples money for goods you don’t actually have & then have them hanging around for months.
Review by Catht marino4 months ago
I placed an order on 11/30/20 and have no email and no product. I have reached out 8 times by chat and email and have received no response. They of course had no problem taking the money from my account. Very disappointed. Looking for so resolution.
Garden Trends is rated 1.0 based on
2 reviews
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about gardentrends.co.uk.
Contact
Hare Hatch Sheeplands, London Road
Reading
RG10 9HW