Great experience, very good company and would use again
Review by Brandey Schmets4 months ago
Dear Prospective FLC Furniture GmbH & Co. KG Customer,
I am happy to write this review after a job well done. A few weeks ago, I contacted this company as I was moving into an unfurnished flat in Berlin and had the need for a bed. I am an American living in Berlin for work and while I purchased some things for the flat, I didn‘t want to invest heavily into a new bed/mattress just yet and decided that renting one was suitable for me.
I am sure that this company usually is working with customers that are ordering/renting much more than me (1 item basically), yet the customer service remained top notch including the sales team, planning team and the delivery team!
It was smooth and easy to work with this company and the delivery team was sitting outside of my flat unloading the bed a half-hour before the 3 hour delivery window started.
The time and follow up throughout the entire process remained consistent and I would highly recommend anyone considering this company to place them above all else.
For expats like me working abroad, I have worked with agents, relocation companies, etc... several times and this was by far my best experience.
Review by OfficialLynn Nupponen4 months ago
Fantastic service and the delivery team were amazing - extremely helpful and courteous.
Review by Mehbub4 months ago
Got the service as part of relocation package from my company, nothing bad to say - equipment is in high quality, the people involved (delivery, assembly etc.) were professionals, and the service was excellent. Kudos.
Review by Wengang5 months ago
Customer service was great - personal, timely, fair. We've had a good experience thus far!
Review by Chains5 months ago
Good furniture with great staff
Review by Vegandran5 months ago
All staffs are friendly even though I am not good at the Germany language.
Review by PharmaLogic6 months ago
fast and efficient service
Review by Bafford Derrow6 months ago
Thank you for good communication. Nice experience, would recommend this company to anyone!
Review by Balaram6 months ago
Was happy with service and furniture
Review by RKeating6 months ago
Worked on freelancer basis. Great company. Highly recommend!!!
Review by Chux7 months ago
On time, good commitment, I am satisfied.
Review by Mooa7 months ago
Working with FLC is a real pleasure. Highly professional company, the one you would love to work always.
Review by Greatly Matsick7 months ago
I've been collaborating with FLC Furniture GmbH&Co. for sometime now and only have words of praise for their professional approach to every single project. Their feedback is always very constructive and fast and they are extremely flexible when it comes to problem solving.
I highly recommend them.
Review by Jehangir Jatko7 months ago
Service and product is pretty good.
But the option for delivery date is not enough.
Review by Wicken7 months ago
It was great to work with the team - they were knowledgeable and quick to respond even across time zones.
Review by MMedina Noltee7 months ago
Very good service! There was a small issue which got resolved very quickely, overall very much happy with the service.
Review by Gowri Gready7 months ago
FLC endeavors to be attentive to customer needs, and has accommodated our requests for swapping of furniture items that weren't working for us.
Review by KrosH7 months ago
Very good service and quality
Review by Mugzy7 months ago
I am very satisfied with the products that FLC company delivered to me. The delivery team worked professionally and so far I didn’t experience anything wrong with this company.
I highly recommended to everyone.
Review by Bafford8 months ago
I´m very satisfied the service you provided with. t the beginning I haven´t receved everything I ordered, but it hasn´t hampered start of my life in Germany.
Review by Kukana8 months ago
We went on-line and selected our furniture. When we received the contract, substitutions were made without notifying us. We did not like the substitutions and wouldn't have realized they had been made if we hadn't read the contract carefully. 1) in the age of technology, take items off the website that are not available. 2) Notify the customer that certain items are unavailable and let them choose alternatives. Do not unilaterally make the decision and then fail to inform the client. We ultimately agreed to lease for 6 months and replaced the rental furniture with furniture we purchased at IKEA. That furniture was far more comfortable and and attractive.
Review by Gregasaurus Mastam8 months ago
Delivery ok with professional staff.
Furniture basic but Ok for a month.
The team of 2 who came to pick-up the pieces of furniture at the end of lease was not professional: no rewiew/tour of the appartment prior the move, no protection on the wooden floor before disassembling the table and sofa, no protection in elevator, in house walls and staircase walls. The bedspring (with sharp angles) was removed without any packing/protection: scratches were made on the walls...
Review by Blisworth8 months ago
Great company. Best experience!!! Amazing employees.
Review by Elyybabyy8 months ago
FLC Furniture provides absolutely professional service. I would always recommend them privately and corporately.
Well coordinated, friendly and efficient!