I ordered a fruit bouquet the other day. Their fruit was fresh and of good quality. They have a poite and friendly service as well you cant go wrong. Would definitely recommend
Review by Vinetas Sanfilippo2 months ago
i ordered over the phone on Friday 1.11.19 an order to be delivered the next day they confirmed it definitely would be arriving on 2.11.19 it did not arrive on 2.11.19 we the requested a refund they said we would get one when will this be? we also recieved confirmation that the order had been cancelled and we received a message to say our money has been refunded i have tried to call repeatedly and just goes to giff gaff voicemail also the order arrived on 3.11.19 after we had requested for it to be cancelled and the basket was in pieces
Review by Caswell4 months ago
I ordered a fruity bouquet for my mother and it was stunning. My mum said the fruit was so fresh and tasty.
The ordering process was so easy and user friendly.
I highly recommend this company.
They delivered 10/10.
Review by Oladiran Luangsisongkham4 months ago
I ordered a fruit bouquet for my mum's birthday online which was very simple and easy to use. A few days later I needed to change my delivery date and sent an email. I had not heard back from the email so decided to call. The response was excellent and i had a full apology for not picking up my email. The bouquet was delivered as instructed on the right day and it look and tasted amazing!!! Great value for money too... thank you. I will deffinately be using your company again.
Review by Pwhitey Domey5 months ago
It might have been a busy holiday on Father's Day. I ordered on the same day and it arrived on Tuesday afternoon. When I tried to reach out about my missing order not received to the sender there was no response back from the company. Better than not receiving it, it came in two different box, 1st box with air balloon heart shape, 2nd box with fruit bouquet. Although some fell off from the shipping and handling. It still looks so pretty. My baby father loved it. I would definitely recommend people to order a day early in a timely manner. Thank you for your hard work guys!!!
-Angelica C. from New York City
Review by TMcs5 months ago
WORSE SERVICE I'VE EVER HAD. I cancelled an order over a month ago after sending 5 emails to this company explaining I would like to cancel my order, and still haven't been refunded to this day! Poor communication. Definitely do not recommend anyone purchase from this company. Quick to take your money, but when you aren't happy and want to cancel they prolong providing you with your money back.
Review by Alyssa Rechichi5 months ago
Hi to all you lovely people at Fruitful Occasions
I am writing to thank you for your fantastic chocolate strawberry arrangement.
It arrived absolutely on time, in excellent condition.
The strawberries are out of this world and the whole arrangement was an absolute delight to look at and eat,
Thank you so much for a brilliant product and excellent service. I will most definitely use you again and tell all my friends about your amazing product and customer care.
Very well done to all of you.
Many thanks Pam
Review by Kouroush Gowthaman5 months ago
I ordered the fruity chocolate bouquet for my Nan's 70th birthday and am very impressed with the product that turned up. Beautifully displayed and she says they are the biggest strawberries that she has ever seen! Only issue i would mention is the communication over phone / email isn't great so be sure to text the number on their website as the response on there is a lot more prompt.
Would definitely order again and will be recommending to friends.
Review by JMcN Houtris5 months ago
I am so impressed with the service. The team members respond quickly to questions and are very friendly and professional. The package was delivered on time and it was packed so nicely. I sent the edibles for my nephews birthday. Normally the extra items like card and balloons sent by other providers are ordinary even though they charge a fee. Fruitful however sent a cute card and balloon. You made our day! Thanks so much. So happy to see the service is for outside US too. The order part was very easy too.
Review by Amazonmusic6 months ago
I used fruitful occasions for a father’s day booking, I was a bit nervous after reading some of the negative reviews however it was a great experience. The communication was A1 and the packaging and overall taste and look was great! I’ll use them again in future!❤️
Review by Dieula Cambria6 months ago
Am so happy I chose fruity occasions as they give efficient polite and an excellent service I ordered a fruit bouquet the lady who took my order was great she helped me with exactly what I wanted in the bouquet and was ready the next day - excellent customer service skills and will be ordering lots more and do highly recommend this company to everyone.
Thankyou so much you guys are awesome.
Review by Minion Roeske6 months ago
I ordered from here last week Sunday last min, always have to say great service, absolutely wonderful fruity bouquets, was so kind they even gave me the strawberry sticks to try, easy to find, fruit quality so amazing and fresh keep up the good work very happy with your service
Review by Jkolodziej6 months ago
Have used this company time and time again. Bouquets are breathtaking and they arrived on time. I ordered 2 fruity bouquets for the surgeons that saved Mum's life earlier this year.
They reply promptly and the arrangements caused quite a stir when I brought them into the hospital yesterday.
Very happy to use this company again.
Thanks so much.
Review by Radeshia7 months ago
Absolutely outstanding birthday fruit bouquet delivered today! Never seen strawberry’s so big! Fabulous service, super fresh fruit, will highly recommend and will most definitely be back! Thank you again x
Review by Petri7 months ago
Absolutely lovely! We got the medium sized " With Love" basket and the mum and grandma we ordered it for absolutely loved. It was so big and beautifully preaented
Well worth every penny.
Review by Hermelee Onymouse7 months ago
I am severely disappointed in not only your service, but the way you conducted yourself in such a poor fashion.
This companies owner, inter alia, decided to threaten me, blackmail me, and use offensive language that has breached my inner most peace.
Language such as, "You're a silly ****, just wait and see how I'm going to handle you".
I decided to give this company an opportunity to redeem themselves, however, ab inito, they have victimised me, making me feel unsafe.
Furthermore, their actions exemplifies a lack of compassion, character and morals.
Using slandar and hate speech to belittle me (a customer) is a preposterous.
The derogatory statements are a violation of my Human Rights and I will not tolerate this type of behaviour.
He stated that he refunded me three times, which is hearsay. He has only refunded me once.
I feel saddened and disgusted that a reputable company such as this would stoop so low, and not be held accountable for their own actions.
If you are reading this, please avoid this company at all costs!
Review by Zavanio7 months ago
Amazing!!!! I am so blown away with how amazing it is and how much effort was put into it!! Perfect!! My mum received it today for Mothers Day and was so impressed with it. The fruit looked,smelt and tasted amazing. So worth the money and more!! Thank you so much to the team. I am so grateful and will defo be ordering again in the future also have told all my family and friends about this brilliant company. No issues at all. Delivery was brilliant and so happy with the product. Defo defo recommend to everyone. Thank you again!!!
Review by Suauna7 months ago
It was on time and the fruits are fresh and delicious.
And I really liked the packaging and adding ice to it.
Thank you 🙏🏻
Review by Sushanta7 months ago
Having used Fruitful Occasions before I was very surprised when a gift to a friend failed to arrive. I called the company and spoke to a very helpful lady called Sam. She looked into it in great depth and had photographic proof that it had been delivered. I discovered that I had got one letter of my friend's post code wrong and it had been delivered about 50 yards away although the address was correct apart from that one letter.
The company straightway sent another which arrived the following day and my friend was absolutely delighted.
I think the service I have received is excellent especially as I was partly to blame for the mistake. I shall certainly recommend this company and definitely use it again.
Review by AleNesti8 months ago
Firstly, ignore the negative reviews. I ordered 6 Fruity Banquets, of different sizes to be delivered to 6 different locations in England, all on the same day. The presentation of the banquets were amazing and the fruit was fresh and delicious. I was asked many a time where the Banquets came from. The customer service I received was exceptional. I wouldn't hesitate to use them again.
Review by Dukula8 months ago
I ordered the nutty strawberry bouquet for my boyfriend’s birthday and I couldn’t be happier with the aesthetics and taste. It’s a perfect gift for all occasions and for all genders.
I requested a certain date which they did not fail to deliver it by.
The wrapping was also very well presented.
Would highly recommend and reorder for other occasions.
Review by Prissly8 months ago
A little disappointed in the way I was treated. I text chatted as the product delivered wasn't what was ordered. I was given attitude of "well would you rather we didn't deliver on time?", and "we sent you an email saying we will substitute", but that email never arrived. They had my mobile number anyway, so why not just call and check first? And surely this email should have been seeking permission to substitute, you can't just substitute and then send a mail saying that's what you have done! They said they'll forward a copy of that email, which hasn't happened. Twice I asked them to confirm my email address and twice they replied with the address missing the first character, but they said that's just a typo [on the chat] and they did use the right address. And yet the order confirmation came through fine, so clearly they do have my email address. So I'm not convinced, I think they really made a mistake but didn't want to admit it .. either mistakenly delivering the wrong thing, or mistake was made not getting my consent to substitution first. I got the attitude "well it was probably worth more". Well, actually it wasn't. Monetary value isn't everything you know. There was good reason I didn't order what they sent, I didn't want EXACTLY THE SAME product sent as I'd received myself a week before, but that's what I ended up with. Which is why it upset me, but did they even ask how I felt and why? No.
They don't listen. So if they only learn how to handle a simple complaint it would be ok, all they had to do, as I said to the wife was say "oh, we're sorry ... and as a gesture of good will we'll give you a discount off your next order." A token gesture which I wouldn't have used but would have kept me happy. Now, instead, all they've done is alienate me, so I won't be using them again, and reading the other poor reviews I see I'm not the first to get this "we sent you an email " line but nothing materialising! Produce wise, the concept and surprise is nice for the recipient, but the quality of strawberries used isn't that great, they're like Tesco's out-of-season cheaper products rather than Tesco's finest range .. some aren't quite ripe, others over-ripe. Fruitwise value for money isn't good. I suspect they'll argue back rather than try and resolve an issue properly, it doesn't matter, the true colours have already been shown, one cannot back-pedal, I hope the company learns how to deal with post-sales issues properly and not immediately get all defensive. I should have been able to say to my wife, "yes, I contacted them and they did admit to delivering the wrong product, apologised and offered me a discount on the next order". Instead, I decide to wait the whole day for this email and take it from there...it never came, I didn't think it would.
Review by DaniM8 months ago
I ordered a large fruit display at lunchtime on Saturday to be delivered the next day by 12pm, however when I received the confirmation email it said that it could not be delivered until Monday, which would have been no good for me. I contacted Fruitful Occasions and asked if they could deliver to a different address nearer Birmingham instead. They were extremely helpful and delivered before 12pm the next day to our daughter and she was able to bring it with her to the get together that we had arranged for my mother in laws birthday.
Everyone loved the display which looked exactly like the picture on line and the fruit tasted delicious and fresh. Many guests took photos and hopefully will use this service for themselves in the future, I know that I would not hesitate to buy from them again and would highly recommend them 🙂
Review by EmmaSeaward9 months ago
I had an extremely large Chocolate dipped luxurious fruit basket delivered as a surprise for my birthday. The product arrived in a huge box that was well packed to ensure safety of the goodies flooded with fragile and time sensitive labels. Now, i have read some of the other reviews below saying they could have gone to a supermarket and bought multiples of fruit for the price this company is charging, however you are not only paying for the chocolate dipped fruit, you are paying for the novelty, the beautiful arrangement, the staffs time and experience. The fruit was absolutely perfect, the design was flawless, the taste was fresh and the sweet aromas were mouthwatering!..I will most definitely use this company in the future not only for family but for corporate too...an amazing job with lovely staff..a pure novelty that works!! Well Done Fruitful Occasions a very happy recipient here..
Review by Vishnupriya10 months ago
I had an issue with my order however Customer service was very good. Company quickly rectified issue and offered me a refund. I have ordered from company on several occasions previously . Never been dissapointed. Best edible arrangements I've come across.