Worst experience, bought a watch and it was slow to arrive and when it did it wasnt what was advertized and didnt work, i sent it back and now they are not processing the refund as promised.
Run dont walk away from this company, frauds
Review by KellyAnnDougherty Gachett9 months ago
As with many others I purchased a Iron Cloud 100m, titanium bezel wiz bang smart watch. Following a month of false advice regarding shipping, they finally shipped the watch and within a week received what only could be described as a piece of junk - something called a Vibe 3 with blue straps and not very smart. I was fortunate that the item was purchased through PayPal, as immediately i knew this was a shonky company, i escalated a claim against this mob. I took photos returned the watch per PayPal instructions and noted that the watch has yet to be picked up by FreshnMinty. Anyway after a couple of calls to the paypal resolution team, they managed to recover and reimburse my initial purchase price less the cost of me retuning the watch. That didn’t matter, so long as I showcase this fraudulent company. PLEASE IF YOU ARE READING THESE REVIEWS DO NOT PURCHASE FROM FRESH N MINTY.
Review by Eday9 months ago
Everything I own, I bought on Fresh & Minty.
Review by Gbemileke9 months ago
Dishonest company!!! I bought a product and receive another. They didn’t give my money back!
Review by ChrisNow Kobierzynska10 months ago
Absolutely appalling! Still waiting after a month for tracking details for my item, despite them emailing me telling me my item had shipped. Feels like theft at the moment. Avoid this company!
Review by Holllaaaaa Strwbridge10 months ago
I requested for the refund last December 2018 for my order that was paid already through Paypal. I bought the item on June 2018 but never receive it. Said that it was lost somewhere along the line which unfortunately does happen from time to time. I feel so bad about it and wanted to get a refund, but their customercare/support said it will be process but until now I never heard from them.
Review by Relvin1 year ago
Fraud Alert!!!!! This company is a scam!!!!
I wish I would have seen this page before I tried to buy the Iron Cloud watch. I spent 64 dollars for it, only to be sent a 35 dollar watch from china that looks nothing like the watch being advertised with none of the features. I tried to contact them and all they said was to send it back. One page states that you get a 100% money back guarantee no questions asked while another page says they will only accept broken items and you pay shipping. They give a Utah address, but I don't think it's real. I have reported them to the Utah attorney general's office and will be trying to have their facebook page removed.
Review by Junedaisy1 year ago
The watch sent to me was not the Geekery smartwatch shown in the videos and photos, but rather a much cheaper “Bekery” Chinese clone. Note how some photos have a watch with 5 buttons and color touchscreen OLED screen (the Geekery), and others have 4 buttons and a simple LCD screen with 1980s screen technology (the Bekery clone). The ad is misleading and the “100% risk-free guarantee” actually involves a 20% restocking fee. Don’t trust them!
Review by Dalila Ampha1 year ago
I ordered an Ironcloud watch (retail $400+), 8 weeks later I received a Vibe 3 (walmart $20) instead. Their "no hassle 60 day return policy" is fake. They asked for video and photos of the item I received. 2 weeks later they are no longer answering my emails. There is no phone number. They say they are in the states but emails are coming in at 12:30am from customer service with poor english grammer. The package was shipped from China. I have now placed a call to my credit card company to report the scam. Do NOT order from them!
Review by Hondatez1 year ago
Dont buy. Never deliver the goods.
Review by GerardoTorres1 year ago
Its fake. Dont buy anything.
Review by Webert1 year ago
Shady business practices. They use a lot of marketing gimmicks, such as 75% off. Clearance sale etc... which are just fake.
Anything they sell, you can get on eBay or Aliexpress (as all their orders are shipped from China) for 1/3 of the price or less, with much better customer protections. Any dispute will also cost you in shipping and restocking fees etc.
It just looks like a guy in his bedroom that made up the website and then forwards your orders to eBay, pocketing the difference.
Review by Vojdan1 year ago
They do not tell you you have to pay to ship your undesired product back to China, they do tell you, you may be charged a restocking fee (20%). My watch was not as wonderful as they describe, not even close. Very unhappy!
I would be very careful to buy anything from this company.
Review by Saffra Wenhold1 year ago
Do not buy from these people. First they advertised a specific watch for $64... it's a $300 watch normally. It took over a month for a package to arrive... But it was not the watch advertised. Total bait and switch. So I returned it... but now they claim I didn't return it. Stay away from them.
Review by LSpicer Anouchian1 year ago
Fraud Alert!!!!! This company is a scam!!!! DO NOT BUY FROM THIS COMPANY. I paid $203.00 and never received my order, neither they are responding to my emails.
Review by Morouj Hangarter1 year ago
They took my money (almost $200) and never sent item. They claim it was delivered but could not provide details on who signed for it or what address. The phone # to check tracking is a pay per minute sex line.
Review by Uskalo1 year ago
If I could give zero stars I would. This is a complete scam... bait and switch on products. shady practices.
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