Freight Pros went above and beyond to help me get a delayed shipment to a customer on time. The nation wide carrier we selected was not at all helpful but when Freight Pros started asking the questions they got answers in a timely manner. Beyond pleased with the communication and customer service!
Review by Bafford3 months ago
Jordan at Freight Pros is a true blessing. He goes above and beyond to provide excellent customer service. Without Freight we will be lost.
Review by Jerome DeBaun3 months ago
We love working with FreightPros! Chad is on it with every shipment and there anytime we have a question! We appreciate all of the support we recieve with each shipment it has been refreshing. Highly recommened them to any business small or large to assist with your freight shipping needs.
Review by Marilo3 months ago
LOVE WORKING WITH THESE PEOPLE. THEY ARE ALWAYS ON THE BAKLL AND WE WORK GREAT TOGATHER
Review by SkyWriter4 months ago
Easiest and painless shipping coordination!
Review by GodNetworkNews Eaglehead4 months ago
AMMENDMENT: Freight pros knew exactly what they were picking up days in advance but still chose to commit, take payment, and not even email when the plan went south. Still Junk! Still horrible communication. They are just a middle-man they have no skin in the game. They get paid on the odd chance that it goes as planned and that's good enough for them
Freight pro's promised a pickup that was really going to get us out of a jam caused by another shipping company. We scheduled, paid, then, they never showed up. Was our first and last time using freight pros.
Review by BrienBates4 months ago
Eric @ FreightPros has been a great help with securing our shipments. This is the 2nd time I have used FreightPros with Eric as my contact and it has been a smooth and easy process both times. He is great with helping me weigh out my options and choosing the best option for my shipment as my shipments vary. Thank you Eric!
Review by Andy Vernon4 months ago
Horrible service through central transport! DO NOT WASTE YOUR TIME!
Review by Louisea Touhidi4 months ago
With a plethora of freight brokers to choose from, FreightPros has stood above the rest. The one-on-one, dedicated service that I consistently receive from Eric Zapata ensures that my company continues the partnership. His response time and attention to detail is second to none. I always feel like I am a priority when I call or email and believe I'm getting the lowest price. Keep up the great work/service.
Review by Rossemarie4 months ago
Very professional and friendly staff. I would and have recommended them to everyone I know. Excellent customer service, always willing to go the extra mile.
Review by GingerFrizz4 months ago
freight pros takes their business seriously and follows up on commitments
Review by Harv Rusoaia5 months ago
Switched to FreightPros late last year after unsatisfactory service from the broker I was using. Been very happy with the change; especially the rapid quotes and no surprises on pricing.
Review by Kretch5 months ago
I build agricultural equipment on a small scale and ship it to all corners of the country (and some fairly inaccessible locations) in odd-sized crates. Trying to get my own quotes I was looking at lots of $1000+ numbers and spending time on hold with reps who had no interest in my tiny volumes. The Freight Pros team has consistently gotten me quotes in the $400-$600 range nationwide and has booked my shipments on at least five different carriers to find the cheapest option to each location.
Eric always sends quotes within a day and is willing to deal with my customers' frequent requests to change delivery locations or request new quotes after months of delay. I once delivered a crate to a freight terminal an hour away only to discover that they had no ground-level forklift to unload my trailer. I called Freight Pros and in ten minutes they had me booked on a different carrier in the same town for the same rate. I never expected to find this level of personalized customer service in the freight world. I would recommend them to anyone.
Review by Uhti5 months ago
Immaculate Service! You guys are great!
Review by Joi5 months ago
We use freight pros all winter long. We always request Eric Zapata— he has been overwhelmingly helpful and willing to meet our business’ specific needs. Fast & consistent shipping. The Licorice Guy thanks freight pros and mr. zapata (and his team) for great customer service.
Review by Evelynn Zeluk6 months ago
It can't be this easy. I don't know how they do it but I get excellence every time. This is the easiest review I ever wrote. Thank you FreightPros!!
Review by Chicoli6 months ago
Excellent experience, and great price
Review by Viguhi Ciesler6 months ago
I LOVE THE EASE OF USING ONLINE TO SET UP MY LTL FREIGHT. AND IF I HAVE ANY QUESTIONS I JUST CALL LORRY AND HE HELPS ME OUT. PRICES ARE GREAT TOO.
Review by MSalim6 months ago
Easy to work with. Books trucks very fast.
Review by Maniscocco6 months ago
This was my first freight shipping experience, and because of Eric’s support and guidance, everything exceeded my expectations. As someone who is a novice, he patiently helped me navigate every phase of the process. It was a major advantage to be able to communicate directly with him. Eric treated this transaction as though it was a million dollar deal. I am very grateful to him and I intend to use Freightpros again in the near future.
Review by Jennean6 months ago
Fantastic customer service! Freight Pros is incredibly responsive and handles timely matters very well. They also do a great job of invoicing the way our Accounts Payable department prefers. Overall, very good experience and would recommend!
Review by ArunMozhi6 months ago
Seems to be a pattern here, same company, same employees. I used Freightpros for years and had very few issues but when an insurance claim came up, they do not do a thing to help. They are more than willing to sell you the insurance but not file correctly or treat people professionally. This last incident , I paid for $5k in coverage as I have on the 200+ shipments we booked though them, paid $1,034 for shipping and the items where damaged and returned for us to repair. The total claim was for $4600 (That included shipping) I was offered $1100 because they filed wrong, I paid an additional $1300 to ship it back, Right now I am out $5900 and they after I told them this was not acceptable refuse to help at all. Great company morals, Look at other options, this is not a good choice. Now they have responded with very little truth nice, just proves my point.
Review by Lipolife7 months ago
Eric Zapata and his team at FreightPros offer superior customer service. Eric has gone above and beyond with his follow-up and finding competitive rates for our small business. We have been with FreightPros for 3+ years and look forward to continuing our growth with Eric and his customer-first oriented team. We have and will continue to send business to Eric at FreightPros.
Review by Rustem1 year ago
Chad at FreightPros was professional, helpful and FAST! I loved that I did not have to wait for answers to questions I had. He was also very helpful with suggesting carriers. It was great not having to visit site after site and re-enter all of the same info. One form and done. We will use them again for our freight needs
Review by EvelyneMarwood Hincley1 year ago
Phenomenal service from beginning to end. Our shipment was not an easy one.The shipment had to be rescheduled,twice, but everything went like clockwork, and the most important thing is that our shipment arrived in perfect condition, even though it was transferred several times and traversed the country more than 2,400 miles. A third, undocumented skid was added, and that was delivered, too, at no extra cost.The price, including insurance, turned out to be 20% of the cost that Federal Express quoted me, and that was after their sizable discount. I will recommend Chad and Maranda to anyone I know needing freight service, without reservation. They will be as delighted as I was.