Excellent customer service great price as always 👍👍
Review by QueenieJ1 month ago
Excellent service and good on price definitely recommend keep up good work thanks
Review by Udochukwu2 months ago
I wouldn't give even a one star if I had the opportunity. Modern con artists who wouldn't ask the right questions from you and when you pay the premium increases the price claiming hasn't answered the question correctly. This is the worst company by many miles in my 30 year motoring experience!! I am escalating the case to financial ombudsman as they are obliged to ask to relevant questions.
Review by Camalius2 months ago
The insurance industry is not my favourite people to deal with, but freeway insurance always make it easy and quick with no fuss and competitive pricing. Taxi insurers are limited but they always find me a good renewal quote. I highly recommend them.
Review by Aingealicia2 months ago
RUBBISH,Modern thieves. They will only insure you if u are the owner of the vehicle. I only use the insurance for 2 weeks and I hire a vehicle as mine is not in good condition and they charged me almost £900 for 2 weeks. They take the one year commission, they will take cancellation free they will take another month of payment even the current month is not yet finished. Rubbish company
Review by Shewchuk2 months ago
I am very grateful for the service I received from Janine. It was wonderful. Courteous,professional and she found me great renewal price. Appreciated.
Review by Addon3 months ago
Great price for renewal which was much cheaper than any of the competition. Easy set up process..would highly recommend
Review by Tengyue3 months ago
Naomi McCarten was extremely efficient and professional, will definitely be using.
Review by MrsGT3 months ago
Very good service ⭐️⭐️⭐️⭐️⭐️
Review by Chitoranu Thornberry3 months ago
Got 8 quotes from different insurers and freeway were still te best on renewal quotation. Always friendly and polite staff on the calls team. Been with the 3 years now and never a single problem.
Review by Pembrokeshire3 months ago
a quote was given for 3100. a few days later a discount was applied without requesting it. Had to go abroad so could’nt go ahead with the policy. rang back day 31, so outside the 30 days but got requoted 3100. requested a discount and was rudely told NO without any attempt. Was expecting more as had heard good reviews.
Review by Fitzi3 months ago
Rang these bandits for a private hire quote, they couldn’t match my renewal quote from a rival company, but kept me on the phone for 18 minutes anyway listening to all their automated babble. Then bill me £9 for the call ! Avoid if possible.
Review by Skyeleigh3 months ago
Thanks to Leigh Bellis and Janine Durr at freeway for their professionalism and excitement service they saved my time and money I will definitely recommend you to all of my friends and family members .
Review by Tobaz Toof3 months ago
Great customer services service. A1
Review by Wadner Bovalino3 months ago
Everything is nicely explained to me about the insurance policy by janine durr. looking forward to insured my car with freeway soon,big thanks to janine durr you are the best 😊
Review by Plexi3 months ago
Excellent customers services
Review by StudioEight4 months ago
It was very pleasant service.
Review by Shigetora4 months ago
Very poor service, not happy with the way they dealt with my problem, they blame on customers that they should know what your getting into, they got there money so they don’t care what happens to you. There not true to there words. There a money making scam and rob you of your money.
Review by Ileatha4 months ago
I would like to thank sam for the outstanding help and support he gave me and I will be renewing my insurance for another year
Thank you Sam
Review by Candylynn4 months ago
For my renewal I spoke to three advisors in freway,. Nothing sorted
But spoke Dylen this times and he was brilliant,, without wasting time ,. He worked well and offer me solutions of my questions,,
I made my mind this would be my last call to freway but I am impressed with his customer service skills and approach,
So just renewed it..
It's proved how one good advisor can change your thinking regarding a company
Review by Neilerc4 months ago
I spoke to Janine. She was very helpful a great example of good customer service. Thank you janine. You are a star.
Review by Bafford4 months ago
Spoke to Tom today I got a Reasonable quote he was very friendly and very helpful
Review by Erinah4 months ago
What a great service Sam was great he made it so easy for me to take out my car insurance policy
Review by Markette4 months ago
It has been pleasure speaking to Thomas Raven for my private hire quote. Literally within 10 mins all the questions were asked and quote provided. Very professional and courteous. Excellent service.
Review by Arcely4 months ago
Another great experience with freeway. Efficient renewal through sam. Direct and straight to.the point. Hopefully another good year with them.