Total Con. Even PAYPAL could not get a refund. In saying that, they are toothless tigers anyway.
Surprised that the advertising authority has not pulled them up about false advertising.
Review by MaddyM4 months ago
I ordered the antenna and amplifier costing over £80, it did not work so tried contacting them.....no reply another bunch of scammers, something should be done about these robbing people, it is disgusting the way they get away with it.
Review by Krisytoo5 months ago
I paid for 2 items and only received 1. No response from the helpline number. Stay well away from this SCAM
Review by Niesyl5 months ago
Absolute Rubbish. If I could give 0 stars I would!
Review by Karistifa Youngnuk5 months ago
I bought 2 aerials and 1 booster, non of which worked, I bought via PayPal and thought I'd be protected. Its the absolute opposite. I returned the items as I was requested to do, took photos of the packages showing the shipping address and my address, I got a receipt from the post office. I submitted the details to PayPal, who then refused to reimburse me as I had not sent them via tracked post. I explained that the cost for each package would have been €40.00 a total of €80. In the correspondence with PayPal, they did not state that it must be tracked. I explained my reasons for using standard post as it cost €12.25 per package. Their maximum reimbursement for postage is £14.99. So I would have been out of pocket anyway. I got no refund from PayPal.
I contacted freeseetv, they will not refund my money, that is despite the fact that I clearly marked both packages with my details AND included a returns note inside the packaging.
They state that they have not received them, I returned them over 2 months ago. I've heard of a slow boat to China but this is taking the P!!!.
Do not trust these thieves OR PAYPAL.
Review by SoundR Blystone5 months ago
Bought the antenna to use both at home and at my caravan in North Wales. Have attempted to get a signal on 4 TVs and at 2 locations without success. This is a CON and should be avoided at all costs.
Review by Sambrook Derrow5 months ago
Big scam, only checked to be nosey, before I knew it I'd bought two items, antenna and booster. It doesn't allow you to edit the shopping cart although it says you can before payment. Contact with the company is nil, attempted to get refund and make complaint to PayPal, they investigated but concluded in their eyes it's a legitimate transaction. I'm usually aware and careful of dodgy scams, but you got me, £75 lost. Oh by the way, both items do not work.
Review by Kenaghan6 months ago
Do not buy anything from this company.
They are just robbers after your money " Stay well away"
Review by Thiyagaraja7 months ago
Ordered ariel and booster only got ariel and no answer to 20 e-mails,dont use this company, it is a rip off
Review by Tejakumar7 months ago
Pity I didn't think to look on here before unintentionally ordering one of these. I see this scam has been going on for some time, is there nothing to be done about them.
Review by Matteen Stembo8 months ago
As the saying goes " you Can't Con an Honest man"
Review by AuntyBel8 months ago
A complete waste of time. I've got a better reception from an old aerial I bought from Poundland. I've read most of the other reviews and echo their sentiment. Complete rip off!
Review by Susanty8 months ago
ordered this then realized that these don't work in the uk tried to cancel but no reply item arrived in around 12 days plugged it in to tv auto tune no channels found, moved it around kitchen in different positions still no channels found gave up after 40 mins tried to send it back very difficult to get a reply from them after some days of waiting for return address only to find out its a post box address in the Netherlands and uk couriers will not deliver to PO boxs as you don't get a signature so i'm stuck with a piece of useless plastic and £35 down so avoid this scam company
Review by RoyalR8 months ago
If I could give minus I would. I see it said Dragons Den went mad over it so didn't think to check reviews until after I ordered. How stupid am I!! I cancelled within a couple of hours of told them no way take my money. I got a reply asking why I wanted to cancel. Then a confirmation email to say it's cancelled bit my refund may take up to 30 days. At this time they had not taken my payment. Now they have taken my payment and no reply to emails. PayPal ate not being helpful the bank don't want to know!! DO NOT FALL FOR IT IT'S A SCAN
Review by JonathanNJ8 months ago
I wish I looked at the trust pilot reviews before allowing myself to be scammed by these people. I have mistakenly bought 2 TV antennas via Paypal and have escalated it through their disputes department flagging the issues raised on Trustpilot. I have spoken with ebay as their advert popped up on the ebay app and told them they need to remove any false adds from crazygadgets.com that then send you to the website freeseetv.com to buy their crap TVfix antenna and I managed to get a screen grab of the advert as a pdf file and have sent that along with a complaint to the Advertising Standards Agency (ASA), they have forwarded my complaint to the Dutch authorities where the advert originated. I actually managed to get the actual advert as seen in the app where they use the TV show 'Dragons Den' to market this scam product, because if you type in the address in google it takes you to a totally different advert omitting The Dragons Den claim. I have reported them to the BBC copyright department and they are investigating too. I can't believe how easily I fell for their scam.. Thankfully I paid with Paypal and they have given me a full refund and I am working with them to stop this scam company from using Paypal. I want to get this company shut down, they are selling crap all over the world and the planet doesn't need this crap.
Review by Farani9 months ago
just purchased a antenna from this company which cost £ 36.00 and once I went ahead with the purchase it automatically took out another £35.00 for a tv booster, It has made no difference to my tv channels which I received prior to purchasing this so called amazing antenna which its advert promised me that i would obtain sports channels and other channels which terrestrial tv doesnt give you.
My son just recently purchased the same system for £5 online.
I feel that I have beeen ripped of by this company which is a big scam.
I would like to warn other people of this scam.
I would like a full refund of moneys spent to this company
Review by Uve Tiknaz9 months ago
Like others just looking at product when money was taken. PayPal said it was in my favour when complaint was made and told me to refuse goods. I did this but as I had no proof of return PayPal than went in favour of the scammers, so I lost my money and the product. I have now cancelled myPayPal account. But on contacting PayPal they have confirmed this company is on their watch list. Lot of use to me.
Review by Sylvin9 months ago
I realised within a few hours of ordering TVFix / FreeSeeTV was a scam company.
I realised within a few hours of purchasing the TVFix Antenna, their lifetime warranty (+10%) and then, on receiving another email from them, their TVFix Booster (I live in S. Wales where normal TV is at best patchy so thought it prudent to buy this so-called booster).
Within that same day I started to receive emails asking me to buy this and that. They were all related to TVfix in one way or another so I immediately regretted my decision to buy from this company.
I emailed them on the next day (27Dec2018) cancelling my order. This was totally ignored and on 28th December I recieved 2 emails stating each order had now dispatched (on, get this, 3rd January 2019) so their emails were telling me something that was not to occur for at least four days yet? Apparently it was to take 30 days to arrive which was never mentioned anywhere on the sales hype.
I made several long calls to their 0807 Customer Services number, again, to no avail, as no answer was ever achieved (not by a human but as soon as it rings their system answers the call to put you on hold AND ALSO ACTIVATE THE INCOME THEY DERIVE FROM CALLERS TO THEIR 0870 NUMBER).
I received my order on 9th January and fully intend to return it for a full refund. It is still completely unopened and in the exact state it came in.
PayPal have a scheme where by if you register you can recoup the costs of returning items. I intend to investigate this and see if they could reverse the charge to my account given this company is highly questionable at best.
Review by Woulfe9 months ago
I review this company as Five Star Excellent .... in ABSOLUTE B ULL S HIT!!! PLEASE DON'T WASTE YOUR HARD EARNED MONEY ON THESE FRAUDULENT THIEVES!!! THESE GRINCHES HAVE STOLEN MY PREGNANT PARTNERS CHRISTMAS. BY TAKING EVEN MORE PAYMENTS FROM THE BANK!!!! I HOPE YOU READ THIS EXCELLENT REVIEW AS WELL AS THE OTHER SORRY TAKES ON THIS SITE!!! THERE MUST BE A LAW AGAINST IT!! I GOT INVOLVED BECAUSE THE DRAGONS DEN CREW ENDORSED IT..... HOW COULD I HAVE BEEN SO STUPID?? F U CKING MUPPET :-(
Review by Bezemer9 months ago
This product was advertised as a wonderful new kind of antennas.
It said it was military grade which made it so much better than others
This not true I order the special value 3 pack thinking I would get more channels I DID NOT RECEIVE ANY more channels than I get with the many Other antennas that I’ve tried already.THIS DOSE NOT WORK
I am really sadden about the false claims and trying to call is a real joke
NO ONE EVER ANSWERED
Review by KimberlyOliver9 months ago
If you are still waiting for them to ship yours, try phoning them to cancel your order, I got part way through the process (had told their automated system i wanted to cancel and given the order number) it then said it was transferring me to an agent, kept telling me they were all busy.
About 10 minutes later I got an email to say they were shipping my order. This was only 7 days after I had placed the order!
I have already realized that the product is rubbish and am waiting for the product to arrive before I invoke the Paypal dispute resolution action. It seems to have worked for other people.
Review by ABQOkami9 months ago
On 19th We ordered a single antenna from a reliable mobile news feed only to receive 4 separate email order confirmations for 2 antennas and 2 amplifiers. Strangely despite there being duplicated items they were priced differently. Unfortunately despite usually being diligent in ordering online we realised afterwards we had been scammed to the tune of £150. ALL orders were immediately cancelled via email advising the company that they had fraudulently taken monies from our credit card. Both freeseetv and trendy tech media appear to be the same company who do not respond to calls social media or email communication. Immediately contacted barclaycard who began a fraud investigation. 3 days later goods arrived with no delivery note or return address. Advised by Barclaycard to return goods immediately with proof of postage which we did to the PO Box number in the Netherlands. About 10 days later we received a very unprofessional email from freeseetv stating they had received the goods and would be processing a full refund. Barclaycard have been in contact today stating that the merchant has refunded alll 4 transactions in full. I can’t decide whether the good advice we got from trust pilot and being firm in our communication with the company has given us a favourable outcome or we have just been lucky!
Review by Misch10 months ago
Completely useless,, do not buy....
Review by Libian Barlia10 months ago
Appalling company to deal with. Customer services never answer the phones, and never return e mails. Still waiting to return my useless HDTV Arial. Don't buy one of these. Steer clear of this .Am taking it up with trading standards now to try and get my money back.
Review by Losvollos Conquergood10 months ago
I count myself as quite savvy with internet scams but in this case I did not do my research.
Trying to cancel the order I realised that the telephone will never be answered
My emails will also not be answered
If anything is delivered I am quite sure reading other reviews that it will not work.
I always consider is it too good to be true and if it is then its a con. Didnt think in this case.