I called trying to get a hold of bitifender to set up my security and the next thing I know they have me buying a maintainence plan for $179.99 that I really didn't have.Im now reading that it is dangerous for these people to have access to your system.Im wondering now how the 30 day money back deal works
Review by Terquita5 years ago
Asked them if it was still possible to download Office 2010 Pro, 32-bit, and if the key to my 64-bit version would work with it, if I could download it. Just a question. Told them I was willing to pay for the answer. All they wanted to do was connect to my computer. Said they couldn't answer question without checking the issue out on my computer. I don't have an issue on my computer, and I don't want them to install an issue on my computer.
Review by Deibiddo5 years ago
WARNING: Be aware that this company is not connected with Microsoft even though a Google search brings up their website. Difficult to communicate. I find it hard to believe the positive reviews online. Total misunderstanding of what I needed. I thought that I was communicating with a Microsoft agent. After having my laptop cleaned due to a virus, all I needed was to have my Excel and Word programs restored, and this should have been done at no cost (as had been done previously). Your tech said that I needed the Microsoft Office program, and moreover that I needed various scans and downloads to remedy registry errors and other errors (although the laptop had been totally cleaned). After 4 1/2 hours I was charged $349.99 for services that I did not need or want in order to get repairs and the Office program. The following day when I started my computer it would not work due to a hard drive failure. After numerous calls to your office, and two hours of online communications, I was finally able to get a refund of the costs except for $120 (would have cost about $90 locally) for the Office installation. So 6 1/2 hours and $120 wasted, not to mention the cost of a new hard drive. This was a nightmare experience not to mention a learning experience.
Review by Browntown5 years ago
This company is the same as Omnitech Support which has been reliable in my computer needs.
Review by Tracylynn5 years ago
Tech support is important to have. The diagnostics, virus removal and cleanup and the backup are all must haves for computers and tablets!
Review by Wijnanda6 years ago
As far as I can tell omnitech support did a good job of ridding me of the viruses I had. The people behind the phone could not have been nicer.
Review by NorthernLitesMN Negrelli6 years ago
Anthony was very knowledgeable and performed the job quickly and efficiently while keeping me informed and updated.
Review by BaldurTLight Imbs6 years ago
They did not even attempt to fix the problem I came to them for. Instead they tried to sell me a suite of antivirus programs. They also took more control over my computer than I agreed to.
I was having trouble verifying my Microsoft account. When I googled the problem, Fixnow.us was the first thing that popped up, so I contacted them. FixNow then rerouted me to Omnitech support. I thought I was talking with a Microsoft subcontractor. When I realized that they were not, they reassured me that they would be able to fix the problems with my Microsoft account.
Even though I was dubious, I let them take remote control of my PC. They reassured me that I could take control back at any time I wanted to. They downloaded one of their programs and checked for errors. They claimed that my inability to verify my account was a result of hundreds polymorphus viruses and registry errors that were infecting my PC, and that if I did not pay them to take care of the problem now, it would spread and my e-mail, and financial data; everything would be compromised.
I knew this was not right. I run a pretty comprehensive suite of security programs, and I knew I did not have hundreds of viruses. I politely thanked the representative for her time, and attempted to close the remote control session. She then took over my mouse and attempted to access some of my programs. I forced a shutdown of my computer since I didn't want them messing with it any more. All in all, I spent three hours with their 'support' staff.
5 minutes later, I booted my computer back up, and their PC control program booted right back up with it. After I exited the program, I tried to remove everything they had installed on my PC. I could remove their antivirus program, but not the control program. I had to be content with disabling it on startup. I also ran my antivirus (which now showed 3 problems I didn’t have before). I then did another google search, followed some advice in a forum, and three minutes later my Microsoft account was fixed!
I DO NOT recommend Omnitech support.
FixNow.us is rated 3.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about fixnow.us.
6430 W Sunset Blvd #504