Excellent Customer Service before and after my purchase of my Power Plate Pro.
Review by AnaZ Rejda5 months ago
Great service, friendly advice - great shop.
Review by Barndon5 months ago
deal with. Great service!
Review by Yatir5 months ago
Very Professional, Jeannette was awesome, answered all my questions and made me feel comfortable in this purchase
Review by Youngin5 months ago
When I talked about the honored warranty and the no hassle customer service earlier, I was referring to the Fitness Superstore in Benicia, California in America. Again, why buy new when you can get a primo, commercial quality used bike at half the price? Please do your body a favor and buy the best from the best. The owner’s name is Tim.
Review by Bhikmoti Satsangi6 months ago
The staff at Fitness Superstore were accessible, friendly and professional. They delivered our equipment on time and the delivery people were excellent. I would have absolutely NO reservations in going back to the Fitness Superstore... in fact I’ve already recommended the group to a friend!
Review by Gogogirl Vigso6 months ago
The team took care to explain options at the time of purchase and then to assure a smooth delivery asking for photos and stayed in good communication all the way through. The driver negotiated a remote access very well. The delivery team took great care in setting up the treadmill to make sure it was right. We could not tell it was a refurbished machine since it looks and operates like new.
Review by Tupouveiongo7 months ago
This has been an amazing experience, from point of sale to delivery/installation, service, and support. I did research and fact finding for 2 moths before I decided that FitnessSuperStore was the very best option. I started by asking them very basic questions about the product (Precor EFX 835), service, delivery, and future support. In each case they responded immediately - who does that these days? What makes this the only place to purchase fitness equipment is that they actually re-manufacture the equipment they sell. This allows them to offer warranties that no one else offers because all of the other guys only "refurbish" equipment. Go to their website, FitnessSuperStore.com and watch the short video on their actual re-manufacturing process. This will make a believer out of you. When my Precor was delivered it was perfect. Not a scratch, ding or imperfection. It was brand new, inside and out. If you search on line for this product you will see Amazon and Ebay advertise this same product, however, they do NOT bring the product up to brand new standards. Because of this you can't buy an extended warranty. Additionally, they only do "curb side" delivery, they must think everyone has a fork-lift! FitnessSuperStore delivered and set up my new Precor in the location of my choice. I have a multi-year service warranty and I COULD NOT BE HAPPIER. The CEO of the company, Tim, has created a company committed to 110% customer DELIGHT. I am not just satisfied, I am incredibly delighted. I can't believe in this day and age that a company actually does exactly what they say. Service these days almost always leaves us dissatisfied and looking elsewhere for answers. This will be your one-stop shop for all of your fitness needs. This is the real deal. Thank you Tim, because of your knowledge, integrity, and commitment you have a customer for life.
Review by Bobtheninja7 months ago
I highly recommend Fitness Superstore to everyone! All staff members were incredibly responsive and put tremendous effort into making sure that I got all the information and products that I needed. They delivered in a timely manner, and I was very happy with the equipment they delivered. Additionally, their continued customer service after delivery is fantastic - they are committed to making sure their products uphold their high quality standards.
Review by Onajite Siun8 months ago
I would completely recommend Fitness Superstore Inc to anyone considering buying fitness equipment.
I recently purchased an elliptical trainer, it was completely refurbished and in excellent condition. Everyone that I communicated with at the store were incredibley profesional and very knowledgeable. It was delivered weeks earlier than promised.
The delivery crew overcame some difficult stairs and an elevator even partially dismantling the machine to get it in the door.
Thank you all so much !
Review by Lilies8 months ago
Ordered a rebuild treadmill. The treadmill was rebuilt and delivered sooner than promised. The delivery team was excellent, they put the treadmill where it needed to be and ensured we were ok with everything before leaving. Treadmill was rebuild, however, it looked like new. Excellent transaction. Thanks so much.
Review by Deepseadunc9 months ago
Stephen North was a real pleasure to deal with, taking time to understand fully exactly what we were looking for and then coming up with a few options that would work. We never felt pressured, it was the relaxed experience we hoped for and Stephen is a great representative for the Fitness Superstore brand, thank you very much.
Review by LilyM9 months ago
We ordered an elliptical from Fitness Superstore after looking around a several different options. It was delivered almost two weeks ago and the experience has been pleasant, professional and without any hiccups. When I noticed they didn't put on a reading rack, they immediately sent it in the mail without any back and forth. So far, things have been great!
Review by Ksinpa Merighi9 months ago
Great company. Owner Tom takes pride in delivering the best customer service and quality products. Highly recommended!
Review by Storgar10 months ago
Shopped here about 6 years ago, returned due to outstanding service. Staff are incredibly polite. Service was very efficient.
Review by Amoke10 months ago
I ordered 3 different machines from the Fitness Super Store and there were some issues that arose as part of the delivery process. Tim the owner quickly got involved with my situation and bent over backwards getting things resolved. He stayed in constant communication with me throughout the process and made things right in the end. As the owner of a national company myself I truly appreciate good service and follow through. I am very happy with my purchase now. Thanks.
Review by Elki Rodnicki10 months ago
I purchased a Cybex 750AT Arc Trainer from Fitness Superstore. They were great, from the initial selection all the way to delivery and setup. If you want a great machine from a great company use Fitness Superstore.
Review by Bafford1 year ago
In a heartbeat. Professional, answered all of my questions I had between choosing two treadmills. Good price and delivered as said. Gave us a one hour window for delivery ( I am use to four to six hours). Wonderful job. And treadmill is awesome.
Review by MissCsta1 year ago
As requested Fitness superstore in wandsworth is an adequate fitness store with all gym and 'home' gym equipment and necessities. Attentive & competent staff with good competitive prices, All staff including store manager Andrew Aves deal with customers when possible on a one to one making shopping for gym equipment an easy and comfortable experience.
Review by Elifadhili1 year ago
Was a great experience from order to delivery. Smooth process. Helpful staff and quality equipment. Thanks!
Review by Sigallo1 year ago
Recently I purchased a cross trainer from this site.
I do worried about my shape. Mostly spend a working day sitting in the office, do not move a lot. And have no time to attend gym, I'm too much tired after work. The equipment works well, and I have an opportunity to keep myself feet. Thanks for the great service!
Review by Natchet1 year ago
Flexible, prompt and excellent service.
Review by Mouette1 year ago
I recently purchased a refurbished Life Fitness Elevation treadmill from Fitness Superstore and had a fantastic experience. The treadmill arrived in virtually new condition. It could not have been easier and the service we received couldn’t have been better. The two guys that delivered the treadmill weren’t aware of some on site challenges, but quickly came up with an efficient plan to get the treadmill into the house. It was assembled and working in no time. They were utmost professionals.
I couldn’t recommend Fitness Superstore highly enough!
Review by DEhi1 year ago
CEO Tim French has been really great to work with; great customer service! He has a deep knowledge of the machines they sell and Fitness Superstore does a great job of refurbishing and offering top of the line equipment.
Review by Rayshat Zimnyakova1 year ago
We bought a treadmill from fitness superstore and the customer service was amazing and the machine runs great. The shipping was easy to handle and they where very accommodating.