f you value a smooth process or transparent policies, stay away.
- Day 1, I have the option of paying by PayPal, but I want to pay by credit card (stupid me). I ask to pay by credit card. They say, OK, just wait 1 day.
- Day 3. They ask for my ID, photo of my credit card, and the invoices. As my sister purchased these items for me, this is a hassle and a half (why did they not say what was required beforehand?). So I say fine, I will pay by Paypal. Guess what, that has been disabled. There is literally no way to pay for my shipment. I ask to reactivate Paypal. They say OK, just wait 1 day.
- Day 4, They ask for my sister's ID, her credit card, her PayPal invoice, and her bank statements. I point out it is unreasonable to ask for a 3rd party's information. They do not care. I provide it.
- Day 6. I provide what is asked for, despite it being a ridiculous request.
- Day 8, they ask for another of my sister's credit cards, and a picture of her holding up her ID.
So 8 business days later (a week and a half in real days), I still can not pay for my shipment. I will provide what they are requesting, but I wonder what they will ask for next, DNA? Fingerprints? Blood sample?
Any reasonable company would state upfront what is required, not keep adding more and more requirements daily.
Abysmal company - stay away.
Review by KelPass2 months ago
As always, the delivery was fast, all my orders come to me in safe and clear. Fishisfast is very good mailforwarder company, and they always helping me with all of my questions. Thanks them a lot!
Review by Enerolisa2 months ago
Ordered using their fast buy service and after providing them my ID they went straight to buy my item. After the item arrived to their warehouse it took 24 hours before they ship it! Recommend these guys. Only downside is they did not support DHL.
Review by Quadpit2 months ago
Worst service ever
Review by DGol2 months ago
Poor customer service
Review by FadiK3 months ago
iv been using fish is fast for years now.. their service is great but the price a bit high in the last 2 years.
Review by Jamada3 months ago
order № 2 ( #400837 )
Fast, helpful service
Review by Marani3 months ago
Very bad service
Review by Bafford3 months ago
I love using Fishisfast to ship to Korea! It's very simple, and it's convenient for my family to use. My package always gets here faster than any other company, and I love that they can place several packages and ship it together.
Review by Bharatha Torgrimson3 months ago
Its fast and profi and specific in givin details of your shipment how it goes, so thanks
Review by Pushkinemo3 months ago
Simply amazing. Smooth process and just a great idea overall.
Review by Lixuan Maczulski3 months ago
I have used several forwarding companies and the consolidation service at FishIsFast is by far the best. Easy to use web site and very competitively priced.
Review by Cedlabombe3 months ago
One of the worst customer service
Review by Gilsiane Mylosh3 months ago
Literally FAST, cost effective, helpful service which I use quite often and would recommend to anyone.
Review by Muraly3 months ago
It is the best company for shipping, fast packaging, fast shipping, 24 huors costumers service, 7 days a week, keep the shipments for 6 months.
Review by Reygypsy4 months ago
They lost my friend order and refused to back her money to her and closed her account in fishisfast and her brother!!!!
Review by Levz4 months ago
Excellent service, kind dealings
I like it so much
Review by Genta Moredock4 months ago
I've used Fishisfast for over 10 shipments from the US to the UAE and packages always arrive quickly and well packed. Before we used to use a local service by Aramex called 'shop and ship' but it was much slower and it didn't have the locker facility which Fishisfast do have and it ends up saving lots of money.
Another great thing is that they remove original bills and let you prepare your own customs declaration.
When your package has been prepared and it is ready to ship you will be given various options. I use FedEx all the time, they're a bit more expensive but the service is incredible.
Overall, i would highly recommend Fishisfast.
Review by Sienda Zaretzky4 months ago
Fast shipping, great packaging
Review by Voughna4 months ago
Great service and packaging. Recommended
Review by Premwantie4 months ago
Very fast packing and shipping service!!! Highly recommend!!
Review by YOURnameHERE4 months ago
I can safely recommend Fishisfast as a decent and excellent intermediary for sending goods from the United States. I started using the services of this intermediary for about 8 months and already sent 29 parcels. There are no complaints about the quality of the packaging at all. Delivery speed is impressive, about 7 days and sometimes less. With such a speed, only from Japan did the packages arrive. A personal account is very conveniently made, they quickly respond to the chat and give recommendations if you need to know something .. Regards Roman