I worked with Chantal Eckert. She was extremely helpful and made herself available to answer all of my questions. I've found the customer service at Fineawards.com to be excellent (previously I worked with Samantha Stocker, who was also great to work with). I look forward to working with Chantal and the company again in the future.
Review by Bushnell2 years ago
The awards always look great and our team members look forward to our annual award ceremonies to see who has been honored. I do want to single out Amber who went above and beyond in helping us get our orders in and shipped, but more importantly when we realized we had missed an award for one of our team members, she worked hard to make sure we got it in time for the ceremony. Thanks to Amber for exceeding our expectations.
Review by Tylette Dariatore2 years ago
This is my second time ordering through Fine Awards to help me with creating a memorable experience with our Annual Corp Event. The first year i was able to order through the website.This time around we were in a bit of a crunch and needed them within a week. I called fine awards and Amber was great! She was super friendly and took the time to tell me what options we had for a short turn around along with different designs.The awards came out so great! If you are looking for a place that can help you create a great experience- I would go to Fine Awards. Thanks for a great job- again.
Review by Elethia2 years ago
I love working with FineAwards. The product is excellent and the customer services is great.
Review by ArtOfPhoe BoxBox2 years ago
We do a yearly award called the Pioneer Awards. This year, I wanted to design a new award, which meant choosing a new award template and producing a few samples. The Fine Awards crew was helpful and responsive through the whole process. The end result is almost perfect!
Review by Buum Dartayet2 years ago
We ordered a rather unique presentation product for a retirement. The quality of the product as well as the engraving was (ultimately) outstanding and certainly in keeping with the company's name. There was an issue with the first one sent - a minor etching error on the top of one letter that, while not particularly noticeable, was nonetheless visible upon inspection. We were originally intending to carry this from our offices in Virginia to the employee's work location in California but, with time running short, we worked with Chantal Eckert to get a replacement shipped directly to the site to be there in time for the award presentation ceremony. Ultimately, the event was a resounding success and we received a number of very positive comments about how wonderful the award turned out - both in appearance and in final quality of the etching. We are very impressed with Fine Awards and, especially, with Ms. Eckert, who went above and beyond to ensure we had what we needed on time and at the right location - at the expense of the company but ensuring satisfaction of the customer - well done! We will certainly be doing business with them again, as we have need for fine awards.
Review by Blunden2 years ago
The customer service, timeliness of the order, and the overall satisfaction of the product rendered was highly exceptional.
Review by Zulfia2 years ago
Highly recommend Fine Awards for any special event awards!
Review by Melvil2 years ago
I needed to order awards for 2 of our employees that would match the awards I ordered last year for other employees. Amber was able to quickly find the item number and send me the forms to complete my order. Start to finish the order took under an hour to process. Well done to all. Thanks for the help Amber.
Review by Aankita2 years ago
Really please with their customer service and prompt attention when there is an issue.
Review by Orkisz Pascion2 years ago
It was good working with the gal on the phone that I did. I'm sorry it's been awhile and I can't remember her name. She was very helpful. The art department made our changes without question and the award looked great.
Review by Arnt2 years ago
Wonderful working with Samantha for our company events. professional and delivers on time. Thank you!
Review by Vido2 years ago
Very accommodating, and very quick turnaround. Efficient and super friendly! They were able to help me with wording and sizing issues fast and effectively.
Review by Shubhdeep2 years ago
Samantha Stocker from customer services was extremely helpful. She answered all of my [probably annoying] questions very quickly and walked me through the process step by step. I would definitely work with this company, and especially Samantha, again in the future, and I would recommend them to my peers.
Review by Azha2 years ago
Fine Awards has always consistently delivered on customer service, quality, timeliness and going the extra mile for their clients.
We have used them year after year and will continue to do so. Highly recommend you use them for your awards needs!
Review by Kleomenis2 years ago
Today I had to re-order an item we have ordered in the past. Amber was very helpful in finding our company's information and made the process easy and quick. I hope she answers the line the next time I have to order this item in the future.
Review by Damyn2 years ago
Fine Awards is an absolutely outstanding company. Their staff is highly professional and willing to go to great lengths to get you your award as soon as possible. They have a loyal customer for life. I'd especially like to thank Amber, who has gone above and beyond to help me.
Review by Sikai Littlestone2 years ago
We have been using FineAwards for plaques for several years and have never once been the least bit disappointed. In fact, when we order product from them, the selection is extremely impressive, but when the order arrives it is above and beyond what you see in the pictures. Any time we need an award or plaque, we will not even consider any other vendor. We have FineAwards on speed dial!
Review by DaveCorky2 years ago
Had a great experience with this company. The award itself came out beautiful, and included high-end packaging. Working with the team beforehand on the design itself was easy, and everyone I spoke to was personable and helpful.
Review by Bralt2 years ago
Great product and they make the process so easy.
Review by Grandparay2 years ago
extremely easy to work with.
Fast service, received awards a few days before the date expected.
Have used fine awards in the past and will use them again in the future.
Would recommend them to anyone.
Review by Saltanat Martiellen2 years ago
I wanted a custom award for our companies 20th Award Celebration. I am so glad I discovered FineAwards. From the first time I contacted Seth up until the end of the process the teams at FineAwards were great. Everyone was happy with the Product and we received a ton compliments for our new Awards. The art team was patient as I made many changes. Everything was delivered on time. The packaging was phenomenal and nothing was broken. This is a 5-star company!
Review by Kyungsoo Lahrova2 years ago
Awards were shipped on time and look great.
Review by NoseeParker Kinber2 years ago
We could not have been more thrilled with the award we ordered online and received from FineAwards.com. Excellent customer service, easy ordering process/design upload, thorough design check/customer approval process. The finished product was of exceptional quality and something our organization was proud to present to the recipient. Thank you to the team for its impressive professionalism and superb craftsmanship!
Powerhouse Science Center
Review by Richmund3 years ago
The product came out great and lots of good status updates along the way.