A quality brand pen (Schaeffer) was bought from the store but within six months the red coating has started flaking away. The store will not accept returns after 14 days.
Be aware that if you order a product from this store you take your chances on quality.
A shame that such a renowned brand could sell such products and then not support customers if there is a problem.
Review by Keion Davydovits1 year ago
When there on the Ferrari Store is listed FREE SHIPPING, do not let yourself be cheated. It's only valid when ordering € 100 + and this will not appear anywhere. So your order will be charged shipping amount anyway.
Likewise, their return policy stinks. We had bought an expensive polo shirt, where the logo simply fell off after washing twice. Ferrari would not exchange this, but we could get a 10% discount on our next purchase.
As if we would pay for another polo shirt.
Ferrari is rated 2.0 based on
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