I placed an order in this shop online on august 22nd 2014. After two weeks, I send them an email telling them that I hadn't received it. The answer was that I should look for a note in my mailbox, and that they would ask to mail service. I wrote them back right away, saying that of course I had NOT received the order, and that there was not and had not been a note in my mail box. I wrote them again in the next weeks (three times) about their inquiries to mail service, and (again) telling them that my package had not arrived, with no response from them whatsoever. They just ignored my emails.
It was disappointing, and it was frustrating, to see how low opinion they have about their customers, and that lack of manners. I would NEVER in my life recomend this femilet online shop to anyone. Pity, because I had high expectations after I had been using their products acquired in a regular shop.
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