Before I shopped at Felgenoutlet I made a big mistake shopping at a small independent online seller in Germany. I was sold wheels I could not get TUV certification for. The seller made it impossible to return the wheels. It ended with hiring a lawyer to get my money back and is ongoing.
I wish I had have gone to Felgenoutlet first.
Here is why.
1. They quickly and professionally answered my questions
2. TUV certified Wheels and include all the necessary paperwork for your car. Fit for your car with TUV papers CONFIRMED.
3. Lightning fast delivery
4. Included FREE Wheel bolts and center rings!
5. Competitive pricing.
6. Multi language support - email and phone!
For people who are from outside of Germany and may not know how TUV works here are some things you must know:
If you are changing wheels on your car they MUST be TUV certified. If you are driving around on wheels without tuv certification and get into an accident you will have NO insurance coverage and be in a world of trouble, even when its NOT your fault. It is NOT worth the risk. When shopping for wheels be sure to look for TUV certified sellers ONLY. DO NOT shop with any seller that does not have this!
Felgenoutlet is one of the TOP sellers of wheels in Germany. They know the certification requirements and law. They will make sure what you are buying is 100% legal for your car. They will inform you if there are any concerns or mistakes. Shopping at Felgenoutlet you know what you are getting is quality tuv approved and will keep you safe and legal.
Only 2 things went wrong:
They sent the wrong Hub Centric Rings. I ordered 64-54.1 and I got 64-56.6 instead. I was told I would get the correct ones mailed to me. They never arrived so I had to go purchase my own. This was frustrating as it delayed my installation.
When the packages arrived some of them where badly damaged. I went through every package with the DPD guy and everything was OK. It just looked bad, Very poorly packaged for shipping wheels. But do keep in mind they came strait from the manufacture (Tec) and not Felgenoutlet.
The Wheels arrived super fast! 3 working days but because they came from the manufacture I was not provided with any shipping or tracking info. I would like to see this change in the future.
Despite these small issues I would say you can shop with confidence here. Its safe legal and legit.
UPDATE: After reading my issues almost a month later Felgenoutlet sent me the correct center rings and also sent me a free care package with wheel cleaning tools! I did not expect that. That is good customer service!
I hope this helped you good luck.
Review by Ti6 months ago
Just great, everything went well.
Review by Buttermilk6 months ago
Ordering was very easy and 3D pictures helped a lot in making the decision. Finding all the relevant information from a tire+alloys was easy enough. The prices were very good compared to the local shops, and the item arrived just as promised and in very good shape.
Review by Vessel Gigov7 months ago
Review by Martice7 months ago
Fantastic shop, real quality control measures in place, multiple checks are done on everything you order before being shipped.
Review by Loster Dobrodt7 months ago
Great price and friendly support (they do speak English!!)
Review by Rasko Catirina7 months ago
Professional and knowledgeable staff
Helpful phone operator (even though i dont speak German)
Fast shipping .
I am a repeat customer
Review by RhodiaBoy Normo8 months ago
Still waiting for 2 wheels to arrive. Company will blame shipper but who employed the shipper... no tracking made available. Certainly not the best to buy from. Should have gone elsewhere...
Review by Serrador9 months ago
Good customer service when i called and wheels was just like i ordered. Wheels came under in week to finland.
Review by MuhammerFadime9 months ago
Very good information about my products and good tracking info of the delivery. Parcel fully met the requirements.
Review by Friederike9 months ago
Hello everyone ! I choose needed and receive exactly what I need in best quality and very fast.
Review by Abedalnabi Neville9 months ago
The wheels arrived into Finland in less than a week, the items we're exactly what i ordered and the price was very cheap compared to Finnish prices, i highly recomend this site for purhacing wheels.
Review by Madhuleena9 months ago
It's a great store for wheels.Good prices and great variety.In two weeks I received my order, the wheels were carefully packed.
Review by AlisonBentley9 months ago
Couldn't be happier delivery was spot on and wheels are as described and pictured
Review by Lornab9 months ago
Answer to all my question, fast delivery, good quality. Recommendation.
Review by MayJ10 months ago
Great website, great choice of rims and tires, speedy delivery and excellent prices. Top recommendations.
Review by Javonna10 months ago
Good stock availability, great price and speedy delivery. On top of this, excellent customer service when I wasn’t sure what tyre pressure monitors I needed. Can not fault any part of the transaction and would highly recommend and will use again.
Review by Adkins Gyamfua10 months ago
The new rim I bought arrived well packages and quite quickly.
The price was very good as well.
Would buy again from here is need be.
Review by Zbking10 months ago
It s perfect.
A very large selection of alloy wheels. I've already ordered it twice. The package arrived to Slovenia within five days. I highly recommend. Very friendly staff, they respond very quickly to e-mail.
Review by Jazmyne10 months ago
Found my wheels I wanted quite easily and much cheaper than any websites in the UK. Had an issue trying to pay with a credit card but spoke to them and they advised me foreign orders must go through PayPal, which worked ok. Wheels were delivered to my home in UK within 10 days.
Review by ChuckyDB10 months ago
My experience about my wheels order was Excellent. Speedy delivery, good prices. The wheels was perfect. I highly recommend this site. Sure I will order again.
Review by Filippi1 year ago
Got exactly what i wanted and ordered. Support was great. Before sending you wheels they will ensure that they will fit to your car. Highly recommended!
Review by Shahbaz1 year ago
Very good service, fast shipping and it was super easy to find the correct wheels for my car. Even the correct accessories were automatically sent to me, and when the price was right, I honestly couldn't be happier!